Customer Reviews

Reviews for Hoffman Tire Pros

Truck drives like new again. Very fast and friendly service. Price was good and reasonable.
Recommended? Yes |  by , June 16, 2017
Great people! Great service!
Recommended? Yes |  by , June 16, 2017
The whole staff at Hoffman is amazing. They do not try to oversell and take care of people as if they are family! I love this place!
Recommended? Yes |  by , June 14, 2017
There is a reason why this place is my go-to service center: customer service. Hoffman Tire Pros understands the concept of customer service. Friendly, informed, and fast service. No pushy salesman's pitch. They keep us informed of what scheduled services our automobiles need, but they don't coerce us unwillingly. Prices are fair and service is quick.
My only complaint from this visit was the customer rewards program was down. I was hoping to use the credit we've earned to pay for the oil change. Perhaps next time.
Recommended? Yes |  by , June 9, 2017
__4 Tire changes
Quick responsive courtesy
Solid value
Recommended? Yes |  by , June 8, 2017
Fast efficient service on my vehicles
Recommended? Yes |  by , June 7, 2017
Staff very professional and courteous; got right to my car and finished in a timely fashion. Thanks to Rich & the guys!!
Recommended? Yes |  by , June 7, 2017
always honest and professional!
Recommended? Yes |  by , June 6, 2017
Always good, clean service.
Recommended? Yes |  by , June 4, 2017
Very professional and friendly!
I've been a auto mechanic for 35 years. Not able to do my own work anymore do to different career.
I will be taking all my cars here! Great shop!!
Recommended? Yes |  by , June 1, 2017
Always courteous and the work they do is superior. I'm a very satisfied customer!
Recommended? Yes |  by , May 31, 2017
After having my four vehicles serviced by Mr. Hoffman's crew for over 5 years ! I can only say if you live within 25 miles of the City of Fayetteville, and want your vehicles serviced done Fair and Correct ! Then take it to Hoffman's Tire and service ! Just recently my daughter's car was taken in for "Regular Service"! She has a Chevy. Tahoe. The front wheels had grease leaking from the bearings ! I requested that he repack and place new "Bearings" When we came to pick it up we were told that he checked them out, and that it was only "Road Grime". Which he cleaned up and all was fine! He could have gone and serviced the bearings at my request ! He saved me over $100.00 in service and parts ! So if you want Honesty and Good Service ! This is the place to have it performed.
Recommended? Yes |  by , May 31, 2017
Have used Hoffman for a number of years and always had a positive experience. Strongly recommend their service to everyone
Recommended? Yes |  by , May 31, 2017
Good job all around. Very professional.
Recommended? Yes |  by , May 24, 2017
Very friendly and informative.
Recommended? Yes |  by , May 23, 2017
Great crew! Put me at ease immediately, which was REALLY important, considering the problem I had.
I'll keep my business with you from this day on!
Recommended? Yes |  by , May 23, 2017
The timeframe at the shop was quite long; however, I believe the service folks were thorough in diagnosing
why my front tires were wearing on the inside. Thank you to all at Hoffman Tire & Alignment.
Recommended? Yes |  by , May 19, 2017
Very much satisfied with oil change service and time to complete. All my expectations were met. Thanks Rich.
Recommended? Yes |  by , May 19, 2017
The guys at Hoffman are always helpful. Most importantly, I trust what they recommend.
Recommended? Yes |  by , May 18, 2017
They analyzed the problem and made the necessary repairs in a timely and efficient manner. Thanks as always!
Recommended? Yes |  by , May 13, 2017
Always a wonderful experience. These fellas have take care of me for years. Went in for a belt change and got exactly that. I asked if i needed to do more work. They said that my cat was in good shape and no need to fix anything. They have never taken been taken advantage of like I've heard some of my girlfriends experienced at other places. I send all of my friends here.
Recommended? Yes |  by , May 12, 2017
wonderful
Recommended? Yes |  by , May 10, 2017
Always great service and friendly and helpful staff
Recommended? Yes |  by , May 8, 2017
I had my sienna in for an oil change and a check engine light that indicated that the O2 sensor was bad. Hoffman tires took some additional time to diagnose the check engine light to ensure that I did not need to bring the sienna back for further repairs. I have always had great service at Hoffman tires
Recommended? Yes |  by , May 8, 2017
Timely and thorough
Recommended? Yes |  by , May 7, 2017
Great job and friendly service.
Recommended? Yes |  by , May 6, 2017
Same good service I have received since 1989
Recommended? Yes |  by , May 6, 2017
I enjoy going to Hoffman's they treat you like family, but then there come the bill.
Recommended? Yes |  by , May 4, 2017
Very friendly staff. Got me in and out in an hour.
Recommended? Yes |  by , May 3, 2017
Excellent service at fair prices.
Recommended? Yes |  by , April 29, 2017
For over 5 yrs. I have used Hoffman Tire & Alignment for "All of my Automotive Service and Repair ! I own 5 vehicles and Mr. Hoffman and his staff take care of all. They have the "Best Prices and Service" If you want the Best Price and Service, then use them for all of your auto repairs!
Recommended? Yes |  by , April 27, 2017
They always get me in at appointment time and perform excellent service.
Recommended? Yes |  by , April 27, 2017
Great Service Always
Recommended? Yes |  by , April 26, 2017
Best and most knowledgeable mechanics in the county. Go there first not after the others guys can't fix it.
Recommended? Yes |  by , April 24, 2017
If your car needs fixing give to Hoffman , with an H. Best and most knowledgeable mechanics in the county.
Recommended? Yes |  by , April 24, 2017
Best car/ truck fix most everything place to be found!
Recommended? Yes |  by , April 23, 2017
Same day service on tire rotation, quick and professional.
Recommended? Yes |  by , April 22, 2017
The staff at Hoffman tire are extremely professional, friendly, and knowledgeable. They continue to provide excellent customer service. I always feel my vehicle is in the best possible hands.
Recommended? Yes |  by , April 20, 2017
The team at Hoffman is great. They are knowledgeable and take the time to explain anything that needs to be done.
Recommended? Yes |  by , April 18, 2017
The service was great, got in, got out timely. Prices were competitive. They followed up on other items that were found.
Recommended? Yes |  by , April 16, 2017
Hoffman crew does a great job. They keep the shop running smoothly while giving all of us great customer service, great car service.
Recommended? Yes |  by , April 13, 2017
My mechanic was honest and professional and gave me an honest price. Will be coming back
Recommended? Yes |  by , April 12, 2017
They go above and beyond for the customer. I had an appointment but was nervous about getting out in time to make it to another appointment. 20 minutes before I needed to leave, they discovered I needed a new part and instead of waiting for the parts suppliers to deliver it, they drove out and got it for me and had me on the road when promised. I've never seen that kind of service before and it's refreshing.
Recommended? Yes |  by , April 10, 2017
Great service
Recommended? Yes |  by , April 9, 2017
Have returned and will return for great service.
Recommended? Yes |  by , April 6, 2017
Excellent service as always.
Recommended? Yes |  by , April 5, 2017
Hoffman Tire has always taken care of my car needs. On short notice I stopped in for a tire problem and they had me on my way in no time. It was critical that I had my car for work the next day and they made sure I was taken care of and made my car safe for the road. Thank you.
Recommended? Yes |  by , April 3, 2017
Excellent service.
Recommended? Yes |  by , April 3, 2017
As always, prompt and courteous service! I was very pleased again with the great service and fair price.
Recommended? Yes |  by , April 2, 2017
Excellent as usual.
Recommended? Yes |  by , March 30, 2017
Ill say this "Short and sweet"! My family returned home to "Good Ole Georgia after being out west for 22 years! Since we've return, all of our 5 vehicles have been "Full Serviced" by Mr. Hoffmans Tire & Alignmet ! That's been over 5 years! Need I say more for his personal and service? When you find your self in an establishment that stands by it's word and service, you stay with them!
W.Donald Jackson
Fayetteville,Ga.
Recommended? Yes |  by , March 30, 2017
great and quick service at a reasonable price.
Recommended? Yes |  by , March 30, 2017
They did everything they said they would do and did when they said.
Recommended? Yes |  by , March 28, 2017
Hoffman staff is alway friendly, helpful, and communicate professionally. I'm always please with each of my experiences!
Recommended? Yes |  by , March 27, 2017
The wait wasn't long and they are very thorough and caring about they serve you! Will recommend them!
Recommended? Yes |  by , March 27, 2017
As usual, prompt service and minimum time to complete the job.
Recommended? Yes |  by , March 27, 2017
I have always had excellent service at Hoffman. They are honest people.
Recommended? Yes |  by , March 24, 2017
Very good service, on time, fair price
Recommended? Yes |  by , March 23, 2017
Great job!!!
Recommended? Yes |  by , March 23, 2017
My exerience with Hoffman has alway been good.
Recommended? Yes |  by , March 23, 2017
Excellent service highly recommended
Recommended? Yes |  by , March 20, 2017
Hoffman Tire & Alignment always does superior work.
Recommended? Yes |  by , March 18, 2017
Great service!
Recommended? Yes |  by , March 16, 2017
I drive well out of my way to do business with Rich, Tim, and Jonathan. They're the best.
Recommended? Yes |  by , March 15, 2017
Johnathan was very helpful and polite. I really appreciate his willingness to help.
Recommended? Yes |  by , March 12, 2017
They check my system out and didn't charge me for their service.
Recommended? Yes |  by , March 11, 2017
Excellent service!! Appointments offered! Quality work! Good pricing! Cordial and convenient! Can't beat it! My preferred people for servicing my vehicle! Not to mention, they've been around for over 40 years! Joan Branton
Recommended? Yes |  by , March 10, 2017
Positive experience
Good value
Honest assessment of problem
Recommended? Yes |  by , March 10, 2017
Prompt courteous and never pushy! They go the extra mile for their customers!!
Recommended? Yes |  by , March 9, 2017
Actually, I've been visiting Hoffman Tires for quite a while now and really appreciate the treatment That I recieve each time. No pressure on the customer and always courteous.
Recommended? Yes |  by , March 9, 2017
Always friendly and up front with the price and work. Thank you Debbie
Recommended? Yes |  by , March 6, 2017
I liked having an appointment time scheduled for dropping off my vehicle.
The technician was there and waiting @8am, as agreed. I received a
midday phone call with an estimate and completion time. This was very
much appreciated. I will definitely use this automotive shop again.
Recommended? Yes |  by , March 3, 2017
I called about a new battery and Rich told me he would have it there by the time I arrived. It was there and it only took about 45 mins. to install. It wasn't an easy job, they had to remove the wipers and cowling under the hood in order to get to the battery.
Good job Hoffman.
Thanks
Darrell Rogers
Recommended? Yes |  by , March 3, 2017
Great people! Great service
Recommended? Yes |  by , March 1, 2017
Fast, friendly, good value
Recommended? Yes |  by , March 1, 2017
They always do a great job, good customer service.
Recommended? Yes |  by , February 27, 2017
Dropped in for a battery without appointment, done in 40 minutes used my Hoffman points to cover most of the invoice. Great service on a busy Saterday.
Recommended? Yes |  by , February 27, 2017
Johnathan got the tire that was flat fixed in a short time.
Recommended? Yes |  by , February 26, 2017
I am very happy with the service received a Hoffman Tire and Alignment. I am very comfortable referring them to my friends and family as they treat you fairly.
Recommended? Yes |  by , February 23, 2017
great
Recommended? Yes |  by , February 22, 2017
Exactly what I was looking for. Great experience
Recommended? Yes |  by , February 20, 2017
A positive experience. Don't let anyone else work on
my van. I appreciate these nice people.
Recommended? Yes |  by , February 19, 2017
Best place in Fayetteville to get your car maintained and in top condition!
Recommended? Yes |  by , February 16, 2017
I keep coming back because of the knowledge and experience of the staff. The teamwork is second to none.
Recommended? Yes |  by , February 15, 2017
The staff is always courteous and honest.
Recommended? Yes |  by , February 12, 2017
Profesional employee, excellent services.
Recommended? Yes |  by , February 12, 2017
I always feel like I've been well taken care of after having my cars serviced. My late husband always took care of our auto maintenance but when he passed away I had to find a trustworthy and reliable service provider who could take care of my car. My husband would be happy with my decision to have chosen Hoffman.
Recommended? Yes |  by , February 11, 2017
Scheduling the appointment online is very convenient. I made my appointment for 8:30 and my vehicle was not taken to the service bay until about 9:30. I understand that delays happen, it would be nice to be notified when it happens.
Recommended? Yes |  by , February 9, 2017
GREAT SERVICE
Recommended? Yes |  by , February 9, 2017
Very fast service.
Recommended? Yes |  by , February 9, 2017
5*****star mechanic shop. Great people and these guys are very knowledgeable. Thanks to Rich Hoffman and his crew!!!
Recommended? Yes |  by , February 9, 2017
Always friendly, they give a thorough explanations before doing any work.
Recommended? Yes |  by , February 8, 2017
Great, fast, friendly service!
Recommended? Yes |  by , February 5, 2017
Amazing crew, and phenomenal service! Would recommend to anyone in a heartbeat.
Recommended? Yes |  by , February 1, 2017
Could have done a better job.
Recommended? Yes |  by , January 30, 2017
They are very friendly and did the work as scheduled.
Recommended? Yes |  by , January 29, 2017
Great service as always and I feel they have good pricing too!
Recommended? Yes |  by , January 29, 2017
Great service
Recommended? Yes |  by , January 28, 2017
Honest, fair prices, and great to work with...I will be back!
Recommended? Yes |  by , January 28, 2017
Just another good, professional job with no surprises.
Recommended? Yes |  by , January 26, 2017
Had the timing belt replaced on our Odessey. As always, work was done timely and correctly - the first time (more that I can say for a certain dealership.)
Recommended? Yes |  by , January 25, 2017
I have been a customer of Hoffman Tire for almost 30. Years and have the utmost confidence in there service on all of my vehicles.
Recommended? Yes |  by , January 25, 2017
Always a pleasure to do business with Hoffman Tires. They are real responsive in setting up an appointment time, and starting work within 10 min of the appointment time.
Recommended? Yes |  by , January 18, 2017
Always fast excellent service
Recommended? Yes |  by , January 18, 2017
Tires&wheels put on runs and drive great! could not be better! Excellent service
Recommended? Yes |  by , January 15, 2017
I had a problem and Hoffman Tire solved my problem even though it was my fault.
Recommended? Yes |  by , January 14, 2017
5 star all the way
Recommended? Yes |  by , January 12, 2017
The repair was done in a timely manner even more quickly than I thought it would be.
Recommended? Yes |  by , January 8, 2017
Very pleased with the job done and the professionalism displayed throughout the process.
Recommended? Yes |  by , January 5, 2017
I would not take my vehicle any place else. These people are great. They are always so nice to deal with. I appreciate them.
Recommended? Yes |  by , January 4, 2017
Very helpful. Very informative and quickly done.
Recommended? Yes |  by , December 30, 2016
My family business started using Hoffman Tire in late 70's. Rich has always treated us with great respect & provided a great service.
Upon getting new tires for my wife's van, i called on 12-23-16, made a appointment for Monday
12-26-16 @ 9:30AM, I arrived to find out they did not have the tire's. With this being a day off for me, not a big deal, but i had to drive 45 miles from home to Hoffman, then back home.
Recommended? No |  by , December 28, 2016
Excellent customer service!! I always feel like I'm a priority when I have to take my car in. Jonathon is awesome!
Recommended? Yes |  by , December 24, 2016
Great service, friendly people ......
Recommended? Yes |  by , December 23, 2016
The service there is always great!
Recommended? Yes |  by , December 22, 2016
They always do an excellent job.
Recommended? Yes |  by , December 22, 2016
Initial service on my brakes was not adequate, but was corrected on a subsequent visit. Staff was couteous and attentive to correcting problem.
Recommended? Yes |  by , December 20, 2016
work was done correctly, and on time. price was very reasonable.
all the employees are very courtesy
Recommended? Yes |  by , December 20, 2016
attentive, on-target service, quickly communicated needs and follow-up!
Recommended? Yes |  by , December 18, 2016
Service continues to be top-notch. No non-sense, no pushy salesman pitch to add services that aren't needed. Just an honest assessment of my vehicle and its needs. Prices are always right. People always claim their business is a business and a name "you can trust." Hoffman actually proves that each and every time we take our vehicles to them.
Recommended? Yes |  by , December 17, 2016
My visit was quick thorough and professional
Came in for a front end alignment and was explained, that I need a service to the left front in order to get it's. Was given a print out of service and the cost for it. I will get it done there of my mechanic, can not do it in a timely manner.
Thanks very much. Your staff was awesome.
.
Recommended? Yes |  by , December 16, 2016
In and out in no time and very friendly staff.
Recommended? Yes |  by , December 15, 2016
I am always pleased with the prompt, efficient and courteous service I receive. I feel confident that my car is functioning correctly and I don't need to worry about it.
Recommended? Yes |  by , December 13, 2016
Service is always great. Office staff are all knowledgeable and explain what and why things need to be done. Keeping up with regular maintenance keeps my vehicle running.
Recommended? Yes |  by , December 12, 2016
Excellent service and reasonable price. Always trust Hoffman's for my auto work.
Recommended? Yes |  by , December 10, 2016
excellent service
Recommended? Yes |  by , December 10, 2016
Customer focused.
Recommended? Yes |  by , December 9, 2016
Hoffman guys always does a great job!
Recommended? Yes |  by , December 8, 2016
GREAT AS ALWAYS
Recommended? Yes |  by , December 8, 2016
I received the best possible customer service, as usual...Thank you very much.
Recommended? Yes |  by , December 5, 2016
All is great. We very much enjoy working with Hoffman. Jonathan is very nice and easy to work with.
Recommended? Yes |  by , December 2, 2016
Excellent service at a reasonable proce
Recommended? Yes |  by , November 30, 2016
Never hesitate to take my auto there do to "uncertainty" ... Always experience integrity
Recommended? Yes |  by , November 30, 2016
Hoffman Tire pros...Better than any other mechanic shop on hwy 85. Very knowledgeable and helpful in many ways. A large thanks to the mechanics who are very friendly. They even laugh at my stupid jokes...lol
Recommended? Yes |  by , November 30, 2016
Called to schedule an appointment for an oil change and service was provide on time. I've been a customer of Hoffman's for over 5 years. I've always received good quality service.
Recommended? Yes |  by , November 28, 2016
Good experience as has been the case for 40 years.
Recommended? Yes |  by , November 27, 2016
Always dependable and trustworthy. Professional yet caring and friendly. Have trusted my vehicles to them for oil changes and tires for years.
Recommended? Yes |  by , November 24, 2016
The guys at Hoffman are always there when I need something done for my car. Usually this is last minute and they are always affordable depending on the situation.
Recommended? Yes |  by , November 21, 2016
have excellent knowledge of tires and performance.
Recommended? Yes |  by , November 21, 2016
My family and I have been going to Mr. Rich Hoffman since 1977. He has put many many tiers on our vehicles. I wouldn't have it any other way. He is very honest and puts 101% the best in everything he and his stuff do everyday!
Recommended? Yes |  by , November 16, 2016
Ken was able to tell me what he thought was wrong when he drove me home and that was exactly what it was. Ignition coil.
Recommended? Yes |  by , November 15, 2016
The staff is always customer focused. Their attention to details is always apparent. I feel confident and comfortable that my vehicles will get serviced reliably. My particular thanks to Johnathan and his companion for providing EXCELLENT service during my last visit.
Recommended? Yes |  by , November 14, 2016
Great friendly service you can trust!
Recommended? Yes |  by , November 13, 2016
great service, always friendly
Recommended? Yes |  by , November 12, 2016
Very efficient and curtious.
Recommended? Yes |  by , November 9, 2016
Fair. Honest. Very good to their customers.
And the work is dedicated to excellence.
Recommended? Yes |  by , November 9, 2016
The service was excellent and the diagnosis of an issue that wasn't instantly visible was done professionally and in a timely manner!!
Recommended? Yes |  by , November 7, 2016
My Toyota Sienna was experiencing a loud noise. Hoffmans determined it was a hole in the exhaust pipe prior to the catalytic converter. I was informed that it would take about 2.5 hours and it could be ready by the end of the next day. Shortly afternoon, I was advised that there was a crack in both exhaust pipes. They were able to correct the problem and had my car waiting at the end of the next day. Hoffman Tires has been working on my cars for the past 17 years. I have not had any issues with their work or the professionalism they show.
Recommended? Yes |  by , November 7, 2016
In time and on time
Recommended? Yes |  by , November 5, 2016
efficient and honest work
Recommended? Yes |  by , November 5, 2016
Friendly and the service is excellent
Recommended? Yes |  by , November 5, 2016
We were anticipating having it done the next day, but they had a cancellation so were able to do it within an hour. Great service
Recommended? Yes |  by , November 2, 2016
Excellent, 5*
Recommended? Yes |  by , November 2, 2016
As always, I'm throughly pleased. I've never had a disappointing service visit.
Recommended? Yes |  by , October 29, 2016
My trips to Hoffman's are always positive. All the people are super nice and very efficient. As a widow, I appreciate their honesty, dependability and integrity. Don't want anyone else working on my car.
Recommended? Yes |  by , October 27, 2016
Great!!
Recommended? Yes |  by , October 27, 2016
Always trustworthy and thorough. Great experience for many years and many vehicles
Recommended? Yes |  by , October 27, 2016
As usual, my oil change was done in a timely manner. I had asked they check my windshield washer pump / system to see if a problem. The washer fluid was not working to clean my windshield when I tried to use it.
They checked it and tried to clean the filters to fix my problem. However, it was determined the pump needed to be replaced. So, a new pump was ordered and the next day when it arrived, I was told to come in and it was replaced in less than a half-hour. Hoffman personnel are always very pleasant and helpful and respectful when I go there!
Recommended? Yes |  by , October 25, 2016
I keep coming back to Hoffman because of the service I receive. I will continue to return and have suggested others to do so as well. I just wish other businesses would take notice. I put Hoffman on the lines of Chick-Fil-A. There is a reason why you see so many cars out front each day. Good for you. Keep up the great work.
Recommended? Yes |  by , October 25, 2016
Trustworthy service
Recommended? Yes |  by , October 24, 2016
Good, as usual. thanks
Recommended? Yes |  by , October 22, 2016
GREAT AND EXPEDIENT....as always
Recommended? Yes |  by , October 20, 2016
I had a rather long wait but OK because I did not have an appointment. Appreciate that they did my service without an appointment. Always do fine service.
Recommended? Yes |  by , October 20, 2016
Fabulous, as expected.
Recommended? Yes |  by , October 19, 2016
Hoffman Tire's service is done right and finished as promised.
Recommended? Yes |  by , October 17, 2016
Great people, eager to help.
Recommended? Yes |  by , October 16, 2016
Service is fast, staff is friendly and the pricing is a good value.
Recommended? Yes |  by , October 13, 2016
My wife's vehicle had a slow leak in one of the tires. The technicians at Hoffman's were able to locate the leak and repair in record time. I was in and out of there in less that 15 minutes. The staff was friendly and professional.
Thanks Hoffman
Recommended? Yes |  by , October 13, 2016
Always excellent and professional service.
Recommended? Yes |  by , October 10, 2016
You are always helpful and efficient when servicing my car. I trust you completely.
Recommended? Yes |  by , October 9, 2016
They do a good job, get right on the job.
Recommended? Yes |  by , October 7, 2016
I always have a very good experience on each visit.
Recommended? Yes |  by , October 6, 2016
These guys are awesome! The trunk would not close on my Lincoln. Dreading having to pay $100 for a dealership to just look at it, I stopped by Hoffman's. They said it wold take two hours for them to get to it, so I said I would wait.
Five (5) minutes later, they brought me my keys and said it was fixed. AND THEY DID NOT CHARGE ME!
Recommended? Yes |  by , October 5, 2016
caring service - because they keep such great records, they were able to repair only what was needed -
Recommended? Yes |  by , October 5, 2016
The job was done, right, and finished before time given.
Recommended? Yes |  by , October 5, 2016
I always have a good experience at Hoffman Tire and Alignment. In and out real quick with nothing unexpected unless it is found during course of the Oil change.
Recommended? Yes |  by , October 3, 2016
I thank you for friendly, courteous and professional service. I do appreciate your consideration for keeping my 1:30 appointment when I called before and told you I would be/and was there at 1:36. However, I was a little surprised that it took over an hour to change only 2 tires, in spite of the fact my car was on the lift with the 2 wheels removed for about 30 minutes. There must have been some other demands going on elsewhere in the shop? Thank you overall, and will see you again!
Recommended? Yes |  by , October 3, 2016
Car servicing and repairs don't quickly and without issues.
One thing I really appreciate is the service was on a 65 Mustang, and not many shops will service these older cars.
Recommended? Yes |  by , September 30, 2016
Didn't have to wait long for them to rotate my tires . Very friendly and great service.
Recommended? Yes |  by , September 29, 2016
As always Hoffman did a great job. If anyone is looking for a shop to do any type of maintenance on their car I highly recommend you use Hoffman Tire Pros.
Recommended? Yes |  by , September 27, 2016
Hoffman Tire is ALWAYS courteous, honest and reliable.
I won't take my car anywhere else.
Recommended? Yes |  by , September 26, 2016
excellent experience
Recommended? Yes |  by , September 23, 2016
Always a great experience and service!
Recommended? Yes |  by , September 22, 2016
I am always very satisfied with the level of service, professionalism, and work received at Hoffman.
Recommended? Yes |  by , September 22, 2016
I want to thank the guys at Hoffmans for making my first experience a pleasant and lasting one. They were very professional, approachable, expeditious, & informative about what was going on with my vehicle. I would definitely recommend them to family and friends!!
Recommended? Yes |  by , September 19, 2016
Chad was especially friendly and helpful.
Recommended? Yes |  by , September 18, 2016
It took three visits to Hoffman to eliminate a whining noise in my brakes that began immediately after they turned the rotors.
Recommended? Yes |  by , September 17, 2016
I took my car in to get new brakes. Hoffman was very honest by saying that I only needed my rotors turned and not new brake pads, saving me a couple hundred dollars. The service was quick but within a few miles of me leaving Hoffman Tire, my brakes started making a whining noise. I called and made arrangements to bring it back a couple days later. They listened to the noise and said that the newly turned rotors and brake pads just needed to be driven 50-100 miles so that the old brake pads could adjust to the new rotors. I drove the car for a week and it was still making the whining noise when braking so I made arrangements for my third trip to Hoffman. This time, they put it on the rack and that it was a backing plate and they bent it back and that the noise was gone. On my drive home, the noise returned so I had my husband take it back to them the fourth time. When he took it to them, they thoroughly examined the brakes and cleaned everything really well. I've only heard the whining noise a couple of times since the fourth visit.
Recommended? No |  by , September 17, 2016
Excellent!
Staff was fun!
Recommended? Yes |  by , September 16, 2016
Great service. They didn't make me wait to be diagnosed and Tim showed me exactly what was wrong along with the cost. They ordered the part and made an appointment for me to come back the same day so that I didn't have to wait in the lobby for hours. It only took an hour to have the part replaced. Thanks guys!
Recommended? Yes |  by , September 12, 2016
Always have a good experience with Hoffman Tire. The staff is helpful and friendly. They are knowledgeable and you can trust their judgment and suggestions.
Recommended? Yes |  by , September 10, 2016
The service men and receptionist makes you well at home, and they explains what is going to be done. I am thinking about transferring all my automobile needs to Hoffman Tire.
Recommended? Yes |  by , September 9, 2016
Friendly and reliable.
Recommended? Yes |  by , September 9, 2016
Overall i would say they are good. I did tell them that i wanted 5w30 put in the oil change.
They kind of insisted that i needed synthetic oil for the vehicle and told me so twice. I do know what i want and they did so accordingly.
I will definitely use them in the future, as they do all the fills and checks that need to be done.
Recommended? Yes |  by , September 4, 2016
Always great, timely service
Recommended? Yes |  by , September 4, 2016
Great job, very short wait, wonderful guys.
Recommended? Yes |  by , September 2, 2016
Hoffman Tire has always been my pick There is a lot of places to shop but if you want the work done right you better go to Hoffman!
Recommended? Yes |  by , September 1, 2016
Wonderful as always. ..I love this place!#
Recommended? Yes |  by , August 31, 2016
Gave me prompt service on a busy day.
Recommended? Yes |  by , August 29, 2016
Awesome experience! I was there roughly 30mins to get a new set of tires placed on my truck. The team was courteous, professional, and best of all they were fast.
Recommended? Yes |  by , August 26, 2016
I was charged for tire rotation and they came from your store. Is this a new policy?
Recommended? Yes |  by , August 25, 2016
Quick, expert repair service!
Recommended? Yes |  by , August 24, 2016
The Hoffman Tire & Alignment Team are truly professional when it comes to taking care of your vehicle. I can always count on them to give me straight forward facts about my vehicle service options.
Recommended? No |  by , August 21, 2016
always friendly, knowledgeable, and helpful
Recommended? Yes |  by , August 19, 2016
The staff is friendly and helpful. They always have good appointment availability and flexibility. Appointments are on-time and completed in a timely fashion. I went there for tires to begin with but have been using them for more and more since and been very pleased.
Recommended? Yes |  by , August 17, 2016
Always on point and courteous!
Recommended? Yes |  by , August 17, 2016
My experience at Hoffman Tires was professional and on time. The employees handled all of the mechanical needs of the vehicle and had the car ready to pick up when requested.
Recommended? Yes |  by , August 16, 2016
Excellent.
Recommended? Yes |  by , August 14, 2016
As a previous customer of Kauffman Tire, we had an odd experience with the tech who worked on our car. His lack of professionalism and sloppy appearance left us wanting to find a better experience. Hoffman definitely filled that void. Friendly, knowledgeable, professional and remarkably clean (considering the dirty job) was what we found at Hoffman. Will definitely return, and recommend to others.
Recommended? Yes |  by , August 13, 2016
Excellent and friendly service!
Recommended? Yes |  by , August 12, 2016
Great service.
Recommended? Yes |  by , August 9, 2016
The guys at Hoffman are always great! They attempt to give me quick and affordable service. They also are helpful and respectful, which is tremendous in this day and time!
Recommended? Yes |  by , August 7, 2016
I needed to obtain parts outside of the normal sources and they helped out!
Recommended? Yes |  by , August 6, 2016
service is always good or I would not be coming back after 27 years
Recommended? No |  by , August 6, 2016
great service as always
Recommended? Yes |  by , August 6, 2016
The staff was excellent. They were right on schedule with my appointment time. Thanks
Recommended? Yes |  by , August 1, 2016
Love the service and staff!
Recommended? Yes |  by , July 31, 2016
I had an appointment and the young man behind the counter couldn't find it. He told me they could not do the work because i wasn't on their list. Fortunately, Tim walked over at that time and showed this young man my name on the list. Bad scenario averted because I was starting to get upset. The guys did a great job on my car. I have no complaints except for how I was first treated.
Recommended? Yes |  by , July 30, 2016
Always the very best! Rich and his crew always go over and beyond to make sure everything is taken care of!
Recommended? Yes |  by , July 30, 2016
The relationship Rich and his staff build with their customers can't be beat. From the first name greeting to the prices and reliability, Hoffman will continue to be my family's first choice for service, maintenance, and repairs. This go 'round, I requested a list of regular maintenance that needed to be done. Rather than paying for a huge chunk all at once, I decided to do a scheduled maintenance item with each future oil change. No pressure from the staff at Hoffman. They even helped prioritize the list, again with no pressure. I can't stand the salesman pitch and the staff at Hoffman does a great job of avoiding it. The guys up front, working around the desks/computers know how to keep customers returning again and again. Vehicle service is also top-notch, thorough, and without worry. But it's Hoffman's ability to put the customer first and to build those trusting, no hassle relationships that means the most. In an era when customer service seems to have taken a backseat to profits, Hoffman Tire Pros continues to do it right!
Recommended? Yes |  by , July 30, 2016
Work was done in a reasonable and timely manner.
Recommended? Yes |  by , July 28, 2016
Always a good experience - great customer service and appreciate the hard work that gets done and keeps my car going.
Recommended? Yes |  by , July 28, 2016
Been using Hoffman Tire for nearly 5 years, since my returning home after working on the West Coast for 22 years ! If I've said it once, I'll say it again! Mr. Hoffman and his Crew can take care on nearly any Auto/Truck Repair! No matter what the Make or Model you may own! They do Great Work at a Fair Price. And most of all, "You Can Trust Them to do the Best Work for Your Money! If you live within driving distance of Fayetteville,Georgia. Try them out.
W.Donald
Recommended? Yes |  by , July 25, 2016
Great Service
Recommended? Yes |  by , July 24, 2016
Fairly good did not get the usual break down of services rendered.
Recommended? Yes |  by , July 23, 2016
Hoffman Tire is great. They handle all my auto needs. I recently purchased new tires and was back on the road in no time. Rich and his crew are always there to help.
Thanks.
Recommended? Yes |  by , July 22, 2016
I'm always greeted with respect and awesome honesty. I live this place and recommend it to all my friends.
Recommended? Yes |  by , July 21, 2016
Another excellent service! Quick and thorough, friendly staff that care about you and your vehicle.
Recommended? Yes |  by , July 20, 2016
The appointment was on time and the service was performed in a timely manner.
Recommended? Yes |  by , July 20, 2016
Excellent service
Recommended? Yes |  by , July 18, 2016
The dealer had the tires that I needed even though I wanted an odd number of them.
The tires were mounted at the price that I was quoted and in a timely manner.
The alignment that I had requested was unnecessary so they did not do one.
Recommended? Yes |  by , July 17, 2016
Always great service. Always will be a returning customer.
Recommended? Yes |  by , July 16, 2016
Great service, always done in the quickest time, with the right products.
Recommended? Yes |  by , July 16, 2016
FAST, COURTEOUS, PROFESSIONAL SERVICE.
Recommended? Yes |  by , July 14, 2016
I love this place! I have gotten taken advantage of at many car places based on my lack of knowledge about cars. This is the best customer service I have received at a car shop. I won't take my car anywhere else!
Recommended? Yes |  by , July 14, 2016
Hoffman tire always provides quality work in a timely manner. They re-lined the front brakes and flushed the transmission and we were back on the road. The staff is friendly and helpful.
Recommended? Yes |  by , July 11, 2016
As always the team is professional, friendly and informative.
Recommended? Yes |  by , July 11, 2016
I have been taking my Cadillac 2004 CTS to Hoffman's tire shop ever since my original warranty expired on my car and have received exceptional service.
Recommended? Yes |  by , July 11, 2016
Hoffman Tire was able to service my E350 15-passenger van. Not all alignment shops are able to do that. We got an appointment within a few days and it was completed when they said it would be. Very reliable service - we will certainly use them again.
Recommended? Yes |  by , July 8, 2016
Rich & Tim have always been honest and more than fair and this is most important!!!!
Recommended? Yes |  by , July 8, 2016
Service was completed promptly and within the cost estimated.
Recommended? Yes |  by , July 7, 2016
Very helpful in picking out tires!
Recommended? Yes |  by , July 7, 2016
Great job!
Recommended? Yes |  by , July 7, 2016
Always a pleasure to see the friendly faces at Hoffman - even better, they can fix anything automotive!
Recommended? Yes |  by , July 4, 2016
I've used you for many years and have always had great service. I feel you have always been honest and fair. I have already recommended you to a friend who's son will be coming in from out if town and she wants to have his car served. She will be calling for an appointment. Thank You!
Recommended? Yes |  by , July 3, 2016
Great ... As usual
Recommended? Yes |  by , July 3, 2016
Always, knowledgeable, efficient, and professional.
Recommended? Yes |  by , July 1, 2016
Very helpful and proffesional.
Recommended? Yes |  by , June 30, 2016
It is getting harder to make appointments around my schedule - I have been bringing my car to Hoffman since the day I bought it and was always able to make an appt. the day I call in, I never know what my work schedule will be from day to day-this last time it took me 3 weeks to get an appt.that worked on my schedule.
Recommended? Yes |  by , June 29, 2016
The service was very good and fast
Recommended? Yes |  by , June 27, 2016
To be redundant ! The service my family receive from Hoffman Tire and Alignment is the Best as to Auto Repairs ! Been using Mr. Hoffman for nearly 5 yrs..Completely Satisfied with he and his staffs Good Work !
Recommended? Yes |  by , June 25, 2016
They have always provided outstanding service for me.
Recommended? Yes |  by , June 23, 2016
Everyone I met at Hoffman was polite and very helpful, I had a very positive experience with them and will continue my auto service there.
Recommended? Yes |  by , June 23, 2016
always a positive experience
Recommended? Yes |  by , June 18, 2016
Great service. Would recommend to anybody.
Recommended? Yes |  by , June 16, 2016
Awesome service....will be back!
Recommended? Yes |  by , June 15, 2016
Took my 2008 VW EOS in for a front end alignment, called and made an appointment, showed up on time and was out in less than 45 minutes. They were extremely busy with walk-ins, however it didn't affect the timeliness of my appointment. When I asked about the condition of my tires, they printed off two different brands of tires without any pressure to purchase from them........very professional....
Recommended? Yes |  by , June 14, 2016
Great 'small town' feel to this location. The appointment times are kept and the service is speedy and well done. The price is reasonable making it my 'go to' place for all my vehicles. I highly recommend this location.
Recommended? Yes |  by , June 12, 2016
My visit is always pleasant expedient and fairly priced. I feel like my baby is in good hands. Most often I even have interesting discussions with the other people in the waiting room
Recommended? Yes |  by , June 12, 2016
Very helpful. Front office staff great.
Recommended? Yes |  by , June 12, 2016
Quickly diagnosed. Waited for part to arrive - wrong one delivered - then correct was delivered and installed quickly.
Same good service for the last 20+ years.
Recommended? Yes |  by , June 12, 2016
As usual, I was greeted by name and within 5 minutes my car was taken back, even though I was 15 minutes early. I know nothing about cars, so I trust Hoffman to take care of everything without me pointing anything specific out to them. I needed a new filter as well as an oil change which they took care of. Unfortunately, a rude man came in to complain about his tires and was very belligerent. As rude as he was for no reason, the staff remained calm and let him leave mad. Then they apologized to me for the scene. I taught high school English for 36 years and had seen behavior like that in teenagers and wondered if they grew out of it as adults. Guess not. I will continue to use Hoffman Tire as long as I can drive to Fayetteville from my home in Williamson.
Recommended? Yes |  by , June 12, 2016
Excellent, fast service!
Recommended? Yes |  by , June 10, 2016
Hard to find a shop that can do work on a 36 ford and know what they are doing. These guys are the best.
Recommended? Yes |  by , June 9, 2016
Work was done in a timely, professional manner.
Recommended? Yes |  by , June 8, 2016
Prompt service with my appt. time. Always curteous
Recommended? Yes |  by , June 6, 2016
courteous, efficient service
Recommended? Yes |  by , June 5, 2016
Always good service and helpful. Very customer service oriented. Feel good about bringing my car here for service.
Recommended? Yes |  by , June 5, 2016
Friendly , order my tires and they were there the next day as promised. First time ever going to Hoffmans . Hoping future visits will also be great when getting my tires rotated . Thank you
Recommended? Yes |  by , June 4, 2016
Courteous, professional and kept me informed of what was found. Bill was less than estimated
Recommended? Yes |  by , June 4, 2016
Good as always, excellent customer service which is hard to find these days.
Recommended? Yes |  by , May 30, 2016
My experience at Hoffman Tires was very good. I would recommend a friend.
Recommended? Yes |  by , May 27, 2016
I am new to the Fayetteville GA area and had never used Hoffman before. I took my chances due to a flat tire to make an appt on a Saturday which I am sure is their busiest day. I arrived on time for my scheduled appointment, and within minutes they were working on my vehicle I was very impressed with the outstanding service, friendly staff, and how quickly & efficiently they serviced my vehicle. I would definitely recommend to others, and will return there for service, or for tires, when needed in the future
Recommended? Yes |  by , May 23, 2016
Consistent quality service
Recommended? Yes |  by , May 23, 2016
Great group of men at Hoffman Tire. They are courteous, knowledgeable and patient to explain. Their outstanding service helps take the sting out of an expensive repair!
Recommended? Yes |  by , May 19, 2016
This the very best tire company I have ever worked with. Everyone is so polite and they go out of their way to help you.
Recommended? Yes |  by , May 19, 2016
Always friendly and helpful. I don't feel taken advantage of.
Recommended? Yes |  by , May 19, 2016
Great service!
Recommended? Yes |  by , May 13, 2016
I have been using Hoffman Tire and Alignment for my vehicles for the better part of 15 years. I have always had an outstanding experience.
Recommended? Yes |  by , May 12, 2016
Took my car in thinking I need an alignment, but they determined I just needed to have my tires rebalanced.
Saved me over $60.00 and as a women I really appreciate that kind of honesty!!!!!
Recommended? Yes |  by , May 9, 2016
Rich & Tim are two excellent people as the rest of the crew. They have always taken care of my vehicles and treated me fairly, which is rare in the automotive industry.
Recommended? Yes |  by , May 9, 2016
As usual,the work on my son's 71 VW Super Beetle was as we expected ! Mr. Hoffman and his staff are Very Good with their service and repairs! I have 5 vehicles, and they are the "Main Shop" We take each to have service and repairs. They are one of the very few who still practice "Honesty and Integrity" with their customers! If you want "Good Work and Fair Prices, then use "Hoffman Tire in Fayetteville,Ga.!
Recommended? Yes |  by , May 8, 2016
You guys have been the only ones who have touched my car since I bought it in 2012. You are always courteous, efficient and I trust you completely. Thank you for always being there when I need you!
Recommended? Yes |  by , May 7, 2016
The people at Hoffman are always straight forward and honest in their dealings with me and others. It is refreshing to deal with a company especially mechanics who are totally trust worthy.
Recommended? Yes |  by , May 7, 2016
The BEST! Total professionals.
Recommended? Yes |  by , May 5, 2016
I didn't have an appointment, and I stopped in to make one foe the next day, but I noticed that most of the spaces in the shop were empty, and they told me that they could get to my car immediately and have it done within 30 to 45 minutes.
They also already knew that I used the synthetic oil, so were ready to have that done. The only possible future problem that they found was the battery was getting weak and will have to be replaced in the future.
Recommended? Yes |  by , May 5, 2016
Very good service on a timely manner
Recommended? Yes |  by , May 5, 2016
always efficient, knowledgeable, and fast to complete signed work as promised to the customer!
Recommended? Yes |  by , May 3, 2016
Always appreciate the service
Recommended? Yes |  by , May 2, 2016
As always, the service is prompt and professional.
Recommended? Yes |  by , May 1, 2016
As usual, the tires were reasonably priced and the service was very good at Hoffman Tire & Alignment.
Recommended? Yes |  by , April 30, 2016
Took good care of my classic Porsche during installation of new tires
Recommended? Yes |  by , April 27, 2016
great as always..
Recommended? Yes |  by , April 26, 2016
I was very pleased with the experience. Personnel were very courteous and professional and I am
very happy with my new set of tires.
Recommended? Yes |  by , April 23, 2016
Always great, this time was no exception.
Recommended? Yes |  by , April 22, 2016
Great customer service! Above and beyond!
Recommended? Yes |  by , April 20, 2016
staff is very helpful and my truck was ready on time
Recommended? Yes |  by , April 19, 2016
Great service.
Recommended? Yes |  by , April 18, 2016
Always great service. The team at Hoffman are really knowledgeable regardless of what make and model you drive. They will explain the problem is there is one so you completely understand what needs to be done.
Recommended? Yes |  by , April 18, 2016
The quality of work and friendliness was great. They even held the car for me a few days until I could pick it up. And it was about $10 cheaper than the initial estimate they have me. Good guys, good work. I will go back.
Recommended? Yes |  by , April 18, 2016
You are always courteous and helpful. You have willingly ordered tires you didn't have in stock. Although you failed to call me when the tire arrived, I made an appointment for the following day.
Recommended? Yes |  by , April 14, 2016
I have been using them for about 3 years and I'm satisfied with the service I get staff seems to be honest and upfront about your vehicles current status and don't try and stack up a lot of unnecessary things you need done.They are right to the point with fair pricing
Recommended? Yes |  by , April 11, 2016
Outstanding Service
Recommended? Yes |  by , April 11, 2016
My experience was so awesome that they sky filled with rainbows, and a unicorn handed me my keys when they were finished.
Recommended? Yes |  by , April 9, 2016
Great experience, as usual.
Recommended? Yes |  by , April 8, 2016
Excellent service. Actually told me there was nothing wrong with my car and sent me on my way. I thought it might be out of alignment but it's just a tire that came from somewhere else. Suggested I have the tires rotated.
Recommended? Yes |  by , April 6, 2016
The staff is always extremely professional, friendly and extremely determined to satisfy my requirement for every maintenance issue I have, big and/or small, Thanks
Recommended? Yes |  by , April 3, 2016
Great service and advice on tires.
Recommended? Yes |  by , April 1, 2016
Always comfortable with service.
Recommended? Yes |  by , March 30, 2016
Always very nice
Recommended? Yes |  by , March 30, 2016
Knowledgeable and proficient.
Accurately determined an ongoing problem and fixed it.
More than I wanted to pay but worth it.
Recommended? Yes |  by , March 24, 2016
Whenever I call and or go in to be service, everyone is always nice, friendly and professional. Customer service ranks high on my list for me to continue to patronize any business.
Recommended? Yes |  by , March 23, 2016
Always satisfied
Recommended? Yes |  by , March 21, 2016
I keep going back to Hoffman time and time again. Never have been disappointed. Will continue to go back.
Recommended? Yes |  by , March 20, 2016
I have used Hoffman Tire since 1977. I've always had fair pricing and professional attention for my vehicles.
Recommended? Yes |  by , March 19, 2016
Thanks for the great service, yet again!
Recommended? Yes |  by , March 18, 2016
Excellent
Recommended? Yes |  by , March 17, 2016
Great as usual, efficient and friendly.
Recommended? Yes |  by , March 17, 2016
My "go to" stop for tires for 20 years. Always prompt, reliable service and fair prices. I have always recommended them particularly to my single female friends (middle age) who need an honest opinion.
Recommended? Yes |  by , March 16, 2016
Fast, expert and courteous service.
Recommended? Yes |  by , March 15, 2016
Profesional service and short time waiting.
Recommended? Yes |  by , March 12, 2016
Professional, competent, customer-friendly, and no upselling. What more could you ask for?
Recommended? Yes |  by , March 12, 2016
Mr Hoffman runs a great shop. The team has always treated us very well, and it's the only place we have our vehicles serviced
Recommended? Yes |  by , March 11, 2016
Excellent service!
Recommended? Yes |  by , March 11, 2016
Hoffman Tire is a great place to have your car serviced.
Recommended? Yes |  by , March 10, 2016
The guys always do an awesome job and are very personable.
Recommended? Yes |  by , March 7, 2016
My visit was very satisfactory. My appointment was on time and the team cheerfully greeted me. Will return and share my experience with family and friends.
Recommended? Yes |  by , March 5, 2016
............
Recommended? Yes |  by , March 4, 2016
Courteous and friendly AND knowledgeable
Recommended? Yes |  by , March 4, 2016
Good experience
Recommended? Yes |  by , March 3, 2016
courteous and efficient!
Recommended? Yes |  by , March 2, 2016
Work was done well. Had problem with parts, after maintaining my vehicle for around seven years the parts ordered were for a V6 instead of a V8, I assumed their computer would have a record of exactly what engine was installed, guess not.
Recommended? Yes |  by , March 2, 2016
As usual, I had a flat tire from a road hazard. I took it to the shop, left it to be replaced on the old rim. They had the appropriate tire size in stock and gave me an adjustment on a new tire. I have bought tires only from Hoffman Tire & Alignment for over 30 years. They are always courteous, professional and prompt.
I always tell friends and new acquaintances about Hoffman and the great service they provide!
Recommended? Yes |  by , March 1, 2016
The guys have always been very professional and helpful.
Recommended? Yes |  by , February 26, 2016
very good
Recommended? Yes |  by , February 22, 2016
Always a pleasure to visit. I think you guys like my red convertible just as much as I do. Your promptness is appreciated as is your attention to detail and the prices are reasonable. Thanks again
Recommended? Yes |  by , February 21, 2016
My continued experience with Hoffman Tire & Alignment here in Fayetteville Ga is always a pleasant and courteous one. The service turnaround time is always on point. I can always rely on there professionalism and honesty!
Recommended? Yes |  by , February 21, 2016
The best mechanic shop in a 100 mile radius. These guys are great and very knowledgeable.
Recommended? Yes |  by , February 20, 2016
Everyone is so very nice and I especially like the fact that they gave me a loner car while mine was being fixed love doing business with you guys
Recommended? Yes |  by , February 20, 2016
I love my Fayetteville Hoffman Tire! I have only had good experiences and have always found the staff to be super friendly and honest. They are always sweet and happy to help. Shoutout to Johnathan, Chase and Cody for their help this week and always. Thanks guys! I am moving in May, but will always be a loyal customer to this particular location because of the great value and exceptional service I always find here.
Recommended? Yes |  by , February 20, 2016
Courteous and prompt service.
Recommended? Yes |  by , February 20, 2016
As usual, Your team did an excellent job. We have 3 vehicles and I am glad to have such a good place to service our vehicles. The honesty and excellent service means a lot. Thank you for being our service provider.
Recommended? Yes |  by , February 19, 2016
Writing this from the perspective of someone with 30 years experience in working on cars, and a a lifetime of watching customer relations, good and bad. The Hoffman team is competent, conscientious and friendly. No upselling or recommendation of unnecessary work.
Recommended? Yes |  by , February 19, 2016
My first time using Hoffman Tire & Alignment and the experience was wonderful. I will be a return customer.
Recommended? Yes |  by , February 19, 2016
Excellent! Great customer service, I would highly recommend.
Recommended? Yes |  by , February 17, 2016
I can trust this company and every person working here to do a quality job.
Recommended? Yes |  by , February 17, 2016
GREAT SERFVICE AS USUAL.
Recommended? Yes |  by , February 15, 2016
Took my wife's SUV in for its regular 5000 mile tire rotation. I was greeted immediately with courtesy and professionalism. Within 10 minutes the SUV was taken into the bay and in a very short while I was on my way. We have three vehicles we take to Hoffman and that is where we have bought our tire for two of them to date. The third vehicle is a truck with little mileage or use but when it is do we will buy our tires here for it also. We would and do recommend Hoffman to everyone we know as they are professional and above all honest.
Recommended? Yes |  by , February 14, 2016
Great customer service.
Recommended? Yes |  by , February 13, 2016
Always so nice and helpful.
Honest mechanics.
Recommended? Yes |  by , February 12, 2016
great service
Recommended? Yes |  by , February 8, 2016
Great experience. They took care of me when they were closing. Great ppl
Recommended? Yes |  by , February 8, 2016
My 2013 Silverado has about 40,000 miles on the original tires and was pulling to the right. I expected the alignment to be off and in need of correction so I took it to Hoffman. They checked it and found it to be within limits. They then explained that it was probably a "tire problem" and cross rotated the two front tires. This corrected the problem.
This was my first visit to Hoffman, but it will not be my last. Thanks!
Recommended? Yes |  by , February 8, 2016
Great job
Recommended? Yes |  by , February 7, 2016
Fair Fast and Friendly service as always.
As a women driver I truly appreciate that they take the time to explain what and why certain repairs are required now and which ones can be put off till my next visit.
I wouldn't go anywhere else, because I can trust them not to take advantage of me!!!
That's very important to me.
Recommended? Yes |  by , February 6, 2016
EXCELLENT!!! Prompt Courteous & efficient
Recommended? Yes |  by , February 5, 2016
They always work with me. They treat me fairly. Never have had a problem!
Recommended? Yes |  by , February 4, 2016
Jonathon and the crew always take great care of me. Thanks.
Recommended? Yes |  by , February 4, 2016
The shop and the staff were very nice! Not at all happy that my check engine light came back on later that afternoon AND the car is "shaking". I would have expected that from a friend of a friend backyard mechanic. I would have expected that if I had the service done for free. I'll be taking my car back to have Hoffman later today BUT first I'll get the codes read by auto zone or advanced auto. Just want to make sure that this car repair experience is not a disaster.
Recommended? Yes |  by , February 4, 2016
I appreciate that they are always on time for a scheduled appointment. They do the work quickly to get you in and out.
Recommended? Yes |  by , February 3, 2016
Hoffman Tire Pros services my personal and company vehicles, and have been for 15 years. Great prices, courteous and the service is second to none, better than any other shop in town. Rich and his crew will be servicing our vehicles for many years to come.
Recommended? Yes |  by , February 3, 2016
Great service! Great guys! I will surely be back for routine maintenance in the future.
Recommended? Yes |  by , February 2, 2016
I trust them. The technician thought my transmission needed to be replaced. They questioned that and suggested another option on information they had about my transmission that was a lot less expensive.
Recommended? Yes |  by , February 1, 2016
Longtime customer of Hoffman - knowledgeable staff and trusted service.
Recommended? Yes |  by , January 31, 2016
I had a 2:00 oil change, finished at 4:30. They said they got busy at noon. Which means scheduled service gets pushed back. Do you think that is right?
Recommended? Yes |  by , January 30, 2016
The Hoffman Tire experts are always supportive and informative. They work to meet your needs and expectations. Highly recommended. Been using them exclusively for several years.
Recommended? Yes |  by , January 28, 2016
They had the tires I needed at a good price. They were fast, efficient and friendly. The bill was exactly the same as quoted on the phone.
Recommended? Yes |  by , January 18, 2016
Good people and good work!
Recommended? Yes |  by , January 16, 2016
The staff at Hoffman Tire and Alignment were courteous and professional as they have been on every visit. I had an 8 AM appointment and they took my van straight back at that time. The waiting room is comfortable and they offer free use of Wi-Fi. Service was complete within a reasonable amount of time. The charge was also reasonable. When I went to leave, I noticed the “Maintenance required” indicator was still active. I went back into the office and was assured that resetting it was a simple oversight. In retrospect, I think I would have felt better hearing that from the tech that serviced it, rather than the office staff. Anyhow, they went out and reset it. I haven’t had any problems at all.
Recommended? Yes |  by , January 14, 2016
I really appreciated being able to do business here. From the initial phone call for honest opinions on tires, to the great treatment I had upon my arrival, and especially seeing the interactions that your team had with each and every customer, you guys won me over! Our family will make this our first choice for our vehicle needs in the future. I was blown away by how well you all knew almost every customer that walked through the door. The amount of return business that I saw in my hour there was proof that I will be treated incredible with you guys. Looking forward to getting some long needed work done on my husband's truck. We have been putting it off until we found a good shop. Thanks guys!
Recommended? Yes |  by , January 13, 2016
They always do a thorough job for a great price
Recommended? Yes |  by , January 13, 2016
Simply put: fast and courtsey!
Recommended? Yes |  by , January 11, 2016
The customer service was beyond reproach!
Recommended? Yes |  by , January 11, 2016
Great customer service!
Recommended? Yes |  by , January 11, 2016
Great as always.
Recommended? Yes |  by , January 10, 2016
Always dependable and very courteous!
Recommended? Yes |  by , January 10, 2016
Fast and courteous
Recommended? Yes |  by , January 9, 2016
Trusted and valued service...
Recommended? Yes |  by , January 8, 2016
The mechanics at Hoffman always give great service and provide information to keep your care operational.
Recommended? Yes |  by , January 7, 2016
I will never go anywhere else! They were honest and very friendly!
Recommended? Yes |  by , January 7, 2016
In the past the tires were rotated when my oil was changed.
On January 4 the tires were not rotated. I was not told of any changes.
Recommended? Yes |  by , January 6, 2016
My first experience here was great! I will definitely come back.
Recommended? Yes |  by , January 6, 2016
My mom no longer drives her car and I have been taking her car back to Hoffman for service for the last couple of years and last year I even took my car to them. The employees are very friendly and always very helpful. I don't feel uncomfortable waiting in their waiting room and they keep you informed of any problems or issues. I will continue to take my mom's car to them and also will continue to take my car.
Recommended? Yes |  by , January 2, 2016
Service was quick. Took me at my appointment time as soon as I arrived. Chase and the whole crew are always courteous and professional.
Recommended? Yes |  by , December 30, 2015
Always wonderful, fast, and friendly service! This Hoffman lets you know what you need and if it can wait! Very honest and quick!
Recommended? Yes |  by , December 26, 2015
Completed task in under estimated time; offered me chest options for next steps so I know how to plan fir any future repairs; very accommodating to my needs;...and, as always, superior customer service!
Recommended? Yes |  by , December 26, 2015
I came in to make an appointment to have the oil changed, and was told that they could do it now, and within minutes my car was in the garage and service was done in a timely manner. I was told that I needed a new air filter, and I said yes, so there was a slight delay in getting that installed, but no problem.
Recommended? Yes |  by , December 26, 2015
I have always had a great experiance when at Hoffman Tire and Alignment. If something gets overlooked, it is fixed as soon as it is brought to there attention. Thanks for the Great service over the last 15 years
Recommended? Yes |  by , December 21, 2015
Great place to get the job done right.
Always frintly service.
Recommended? Yes |  by , December 20, 2015
The technical staff are excellent. Love those guys. It's always a hoot when Mr Hoffman is in the office. Not always excited to see Chase, there always seems to be an issue. The assistant manager always finds a way to squeeze me in and never makes an excuse. I won't go anywhere else. If I stick to exactly why I go there, which is for excellent craftsmanship on my super sport sedan, I can never go wrong.
Recommended? Yes |  by , December 17, 2015
They were excellent. I'm always concern about customer service and I speak about it quite often, but usually it's complaining. The guys at Hoffman truly understand customer service and now I know it's not a forgotten behavior.
Recommended? Yes |  by , December 13, 2015
Friendly, knowledgable and trustworthy, as always.
Recommended? Yes |  by , December 13, 2015
Hoffman Tire did a great job. They diagnosed the problem even as I explained it to them over the phone while I was driving to Fayetteville from my Atlanta CPA office. And then, when I took the car in, they fixed not only the tire problem but a completely unrelated mechanical problem, too. ... at reasonable prices! At Oddo CPAs we say nobody counts the beans better! And at Hoffman Tire Pros, when it comes to tires, they are second to none!
Recommended? Yes |  by , December 10, 2015
Always good service by good people. I trust Hoffmans with all my vehicles.
Recommended? Yes |  by , December 9, 2015
ALWAYS GET GREAT SERVICE AT THIS STORE. EVERYONE ALWAYS NICE ANMD FRIENDLY.
Recommended? Yes |  by , December 7, 2015
Guys were very friendly honest and straight forward.
Recommended? Yes |  by , December 5, 2015
I have been coming to Hoffman Tire for many years and I love the customer service and the quality of the work!!
Recommended? Yes |  by , December 3, 2015
Did well!
Recommended? Yes |  by , December 2, 2015
As always, our visit was great. Professional and friendly service. I always feel confident that we are treated fairly.
Recommended? Yes |  by , November 30, 2015
I appreciated the prompt, friendly attention I received.
I inquired about their service they provide in the past.
But this was the first time I actually received service.
I will return again.
Recommended? Yes |  by , November 29, 2015
As always I received excellent service. The waiting area was clean and pleasant and the service personnel were competent and friendly.
Recommended? Yes |  by , November 27, 2015
On a busy Saturday the staff there fitted us in to replace a ruined tire so we could get back to our home in north Georgia. Another tire place there gave us no service at all, so this was a welcomed bit of thoughtfulness. Thanks to all.
Recommended? Yes |  by , November 27, 2015
I have been a customer for over 30 years! You can count on Hoffman to do an honest job the right way. Thanks for the service you provide.
Recommended? Yes |  by , November 27, 2015
As always, Hoffman Tire & Alignment provides excellent service. I have been a happy customer for over 15 years. I wouldn't trust my car to anyone else.
Recommended? Yes |  by , November 23, 2015
Always a good experience and quality work!
Recommended? Yes |  by , November 23, 2015
Excellent service
Recommended? Yes |  by , November 22, 2015
Always feel happy that my vehicle went to Hoffman. They help me and listen to all my concerns and address all problems in a timely manner. Wish everyone I dealt with was as accommodating. It's like having my own personal Car Talk type experts. I know they are reliable. One of the best things about living in Fayetteville.
Recommended? Yes |  by , November 19, 2015
Fast, Friendly, Quaility service.
Recommended? Yes |  by , November 19, 2015
Excellent service
Recommended? Yes |  by , November 18, 2015
Great, fast work on my GMC Envoy. As always, very courteous staff!
Recommended? Yes |  by , November 17, 2015
All went very well with the exception of one "hick up" at the start. All Corvettes have fiberglass bodies which curve under the frame rails. There are just two entry points on either side to facilitate bringing the cars up on a lift. If bare metal jack risers come into contact with any portion of the under body fiberglass you are at high risk of cracking the whole side of the car if the jack is raised. You must use either hard rubber "hockey pucs' to place on the jack pedestals or bring the car up on a full tire supported lift. Fortunately you guys had the latter so the Vette was elevated properly.
The replacement of the 02 sensor was made quickly & efficiently.
Recommended? Yes |  by , November 15, 2015
car fixed.
Recommended? Yes |  by , November 14, 2015
Very satisfied with service
Recommended? Yes |  by , November 11, 2015
Always a good experience even when it's not. If something other than normal maintenance needs to be done it will be done right, the staff is friendly and the entire team is professional beginning with the boss - he knows his stuff.
Recommended? Yes |  by , November 10, 2015
Honest and fair service... Have trusted them..
Recommended? Yes |  by , November 7, 2015
Brought my 2007 Expedition in with the Check Air Suspension message on. Thought I was in for a $800.00 repair. The team determined that it was an error in the computer code system. They disconnected the battery cable and rest the electrical system at no charge. They then changed my oil and filter and even gave me a discount for being a reward Member.
What a deal. Honest People!!!
Recommended? Yes |  by , November 7, 2015
The only reason I did not give 5 stars was due to the delay in the part being received from your vendor. I realize this was not your fault, but it would probably be good if you had a procedure in place that brought to your attention any time that a part/parts is not delivered in a reasonable amount of time. I will see you next time I need service. Have a wonderful day. Charles Amderson
Recommended? Yes |  by , November 6, 2015
Trustworthy service and have been a customer for over 22 years!
Recommended? Yes |  by , November 4, 2015
Friendly, professional, efficient and trustworthy. I referred my 80year old mother and she saved hundreds by not going to her dealership for routine maintenance and a cracked side mirror. Thanks again guys.
Recommended? Yes |  by , November 3, 2015
Great and courteous service! I love that they allow you to schedule an appointment and that they respect the time frame indicated. I totally trust that they are honest about the needs of my car and don't suggest unnecessary services. I was recently invited by them to be a VIP customer, which includes discounts for being a loyal customer!
Recommended? Yes |  by , November 2, 2015
Great experience. Highly recommended.
Recommended? Yes |  by , November 2, 2015
Always a great experience!!
Recommended? Yes |  by , November 2, 2015
Good service
Recommended? Yes |  by , November 1, 2015
Ever one treats you like you are family, and Rich, is just like a daddy to me.
Recommended? Yes |  by , November 1, 2015
I had an appointment for 2:00 and the vehicle was to be ready by 3:00 and at 3:00 it was ready.
The major plus they have going for them is their honesty in all areas, love the low pressure when selling their services.
Recommended? Yes |  by , November 1, 2015
Over approximately 15 years, I've had my vehicles serviced at Hoffman Tire & Alignment. These are the vehicles I've had serviced there: 1986 BMW, 1998 Montero Sports SUV, 2009 Avalanche, and 1999 Lexus 400. I find this company to be courteous, knowledgeable, honest, and fair. I've mostly bought tires; additionally, I've had oil and filter changes, fan belts and air filters replaced, and seasonal heat/air services. The price for tires may be a little higher than Wal-mart and Sam's Club, but the additional inspections that they do are concrete evidence that the vehicle needs it. This is worth the cost, which has helped me save money on maintenance cost. Also, the general prices for overall services are fair and affordable. The waiting time for servicing my vehicles has been very reasonable. I recall the time the Avalanche had a flat tire. I was a block away from the company and they were closing up the shop. They were very courteous and fixed my flat.
Recommended? Yes |  by , October 31, 2015
They did a tremendous job and went above/beyond. They'll always have our business
Recommended? Yes |  by , October 30, 2015
Quick and expert headlight replacement on the day I noticed my front headlight was not working! The repair technician even suggested a next step for me to increase brightness.
Recommended? Yes |  by , October 30, 2015
Hoffmann is a reliable, honest, and safe place to have maintenance done on all types of vehicles. They are our go-to car care company that ALWAYS has the answers we need!
Recommended? Yes |  by , October 8, 2015
ggreat service as always
Recommended? Yes |  by , October 6, 2015
Great!!
Recommended? No |  by , October 5, 2015
I would recommend Hoffman Tires to everyone, the staff is awesome they are very professional. They are extremely knowledgable and will also give you a honest quote.....Thanks to everyone at Hoffman Tires for there hard work to ensure P & M TRANSPORTATION continue to safely transport the greatest customer in the world...
Recommended? Yes |  by , October 5, 2015
Everything was handled quite well and in a timely manner.
Made my buying experience very pleasant.
Recommended? Yes |  by , October 5, 2015
Great service and finally found an auto repair service that I can trust. Have already recommended them to friends
Recommended? Yes |  by , October 4, 2015
I always have excellent service when I need to help of Hoffman Tire & Alignment.
Recommended? Yes |  by , October 4, 2015
Great customer service
Recommended? Yes |  by , October 3, 2015
Excellent service, was able to get an appointment the same day. Fast and Friendly service.
Recommended? Yes |  by , October 2, 2015
Great customer service
Recommended? Yes |  by , October 2, 2015
Super Job Guys...Thanks for a job well done......Slater.
Recommended? Yes |  by , October 1, 2015
I like being treated like a friend, and not just a customer .
Recommended? Yes |  by , October 1, 2015
I went in for a front end alignment, and was in and out in about 30min.
Recommended? Yes |  by , September 30, 2015
Great service!
Recommended? Yes |  by , September 30, 2015
very helpful and very very nice !!
Recommended? Yes |  by , September 30, 2015
Great place to do business for all your automotive needs, friendly staff, glad I found your shop, I will definitely come back for future automotive needs.
Recommended? Yes |  by , September 30, 2015
Courteous, on-time and excellent service.
I was so pleasantly surprised at the cost - after years of severe over charges at a dealer's.
Recommended? Yes |  by , September 28, 2015
Service is always great. All the staff make me feel like I am family. Good service and good value will keep me as a long time customer
Recommended? Yes |  by , September 25, 2015
Always a great experience Very trustworthy and stand behind their work. We do everything general maintenance and tires with Hoffman with an H.
Recommended? Yes |  by , September 25, 2015
they were great very professional, prompt, and honest
Recommended? Yes |  by , September 23, 2015
Great job!
Recommended? Yes |  by , September 20, 2015
Pulled my car into the bay at exactly the appointmented time. My routine service was completed in 50 minutes. For years have always felt confident of their workmanship.
Recommended? Yes |  by , September 19, 2015
Very helpful.
Recommended? Yes |  by , September 17, 2015
I was able to make a same day appointment, the car was immediately taken and work performed in a superb manner. Very pleased.
Recommended? Yes |  by , September 16, 2015
Always great service
Recommended? Yes |  by , September 15, 2015
I was treated well from the moment I arrived to the time I left. They take care of your needs and they don't try to sell you something you don't need.
Recommended? Yes |  by , September 14, 2015
Came in Friday morning with brakes that made the steering wheel vibrate on application. Took me in at 8am and within 30 minutes had to diagnosis I suspected - new brake rotors on the front. Work was done within 1 hour and I was on my way. Superb service - as usual!
Recommended? Yes |  by , September 13, 2015
The Best
Recommended? Yes |  by , September 12, 2015
Good customer service and prices reasonable
Recommended? Yes |  by , September 11, 2015
Super folks!!!!
Went in thinking I had a slow leak in my rear tire. They said they would take care of it at no charge since I have Tire Hazard Coverage.
When they got it up on the rack they took me out to show me my tires were so badly worn on the inside edges the cord was starting to show through. They looked up my records and sure enough it was over 50,000 mile ago I bought these tires from them.
They were very busy, but they worked me in and put on 4 new tires and got me back on my way, with new peace of mind.John
Recommended? Yes |  by , September 11, 2015
Rich, Jonathan and the entire team are always hospitable, welcoming and gracious AND do a great job.
Recommended? Yes |  by , September 10, 2015
Chase and Jonathan are also top notch
Recommended? Yes |  by , September 9, 2015
Though my car is old and subject to many repairs, the gentleman at Hoffman's treat me and my car as though it were new! Each service mechanic and each manager/leader is always friendly, competent and they repair the car with the promise they give.
Recommended? Yes |  by , September 7, 2015
Always good
Recommended? Yes |  by , September 7, 2015
Very courteous and friendy. Worked me in fast. Excellent quality of work and good price.
Recommended? Yes |  by , September 6, 2015
Always flexible and friendly service. Trusted advisor for my car maintenance and repairs... Been a customer for over 20 years!!
Recommended? Yes |  by , September 6, 2015
great service with a great attitude
Recommended? Yes |  by , September 5, 2015
I have been a customer of Hoffman Tire for the past several years. Always friendly and honest. The service is top shelf and advice is given to help understand what is needed. Thanks for being there when I need you.
Recommended? Yes |  by , September 4, 2015
Hoffman Tire has serviced my car for at least the last six years. They conduct they're business with professionalism and respect. Always punctual ! Thank You, Hoffman Tire! I do appreciate your service!
Recommended? Yes |  by , September 1, 2015
Hoffman Tire has been servicing my car yearly for atl least six years with utmost professionalism and respect. Always reliable ! I appreciate they're great service.
Recommended? Yes |  by , September 1, 2015
Chase was very up front with me and explained what had been done to my car and even though I still had a problem with my car he reasured me that it would be taken care of all I had to do was bring it back to them
Recommended? Yes |  by , September 1, 2015
Fast and efficient!
Recommended? Yes |  by , September 1, 2015
I set up an oil change appointment for a reason. If you can't keep the appointment a notification from you would have been nice. Your customer service up to this point has been excellent and why I do business with you.
Recommended? Yes |  by , September 1, 2015
Fantastic and quick service! I drive from Brookhaven to see these guys and I wouldn't go anywhere else!
Recommended? Yes |  by , September 1, 2015
Very professional
Recommended? Yes |  by , August 27, 2015
Excellent service, competent employees.
Recommended? Yes |  by , August 26, 2015
All of the staff at Hoffman are pleasant and accommodating. It is always a pleasure to work with them. The work was done efficiently and correctly.
Recommended? Yes |  by , August 24, 2015
Quick service
Recommended? Yes |  by , August 23, 2015
Just the best! Good service and great help we have been with Hoffman for years they make you feel at home. Thanks so very much!
Recommended? Yes |  by , August 21, 2015
Always like to support local businesses. The personal
attention is appreciated.
Recommended? Yes |  by , August 21, 2015
Staff is always professional and courteous.
Service is within the time limits quoted and prices are reasonable.
Recommended? Yes |  by , August 16, 2015
Great job, in and in a timely manner
Recommended? Yes |  by , August 16, 2015
The guys at Hoffman are always friendly and very supportive . Rich has done a great job with his team ! Great to see small business keep up with big corp types -live the local feel and service levels !
Recommended? Yes |  by , August 16, 2015
I had my 1 year old son with me, so being on time was important. They were quick, friendly, and thorough as always.
Recommended? Yes |  by , August 14, 2015
Always courteous, clean, and timely.
Recommended? Yes |  by , August 14, 2015
Been using Mr. Hoffman's services for over 3 yrs.! I find that his company and "Employees" are the "Best for my 5 vehicles"! He's honest and fair as to his work and charges! My daughter just had extensive repair on her Tahoe! We are very satisfied with his crew's work!
Thanks
Don Jackso
Recommended? Yes |  by , August 13, 2015
The wait time was fairly short and the work was done quickly and efficiently with a positive response on the condition of the car and tires. Will continue to use Hoffman and recommend them to others in the future.
Recommended? Yes |  by , August 12, 2015
With the exception that I had to remind the staff that I was there for the 100k tune-up on our minivan as well as the brake work (I had listed that as the primary reason for my visit when I made the appointment), the work was all done in a timely and thorough manner. The front office staff and technicians were all thorough and professional in their analysis and explanation as well. I will continue to use Hoffman as the primary car care for our vehicles.
Recommended? Yes |  by , August 9, 2015
excellent service very friendly never had to wait when I've had a appointment all around very pleased with everybody
Recommended? Yes |  by , August 9, 2015
Hoffman Tire, is like family . They always treat you very nice.
Recommended? Yes |  by , August 6, 2015
great service
Recommended? Yes |  by , August 4, 2015
Very Professional and courteous. Done on time.
Recommended? Yes |  by , August 3, 2015
Business as usual, staff is dedicated/professional and customer friendly while conducting business, wouldn't consider taking my business anywhere else, i hve been a customer for many years and recommend Hoffman to most everyone looking for good dependable service, great job team!!!!
Recommended? Yes |  by , August 2, 2015
I have bought my truck and car tires from you before. Your service was quick and efficient. The fellow at the front was friendly and informative. Thanks I will need several tires for wifes car soon so I will be back. :>)
Recommended? Yes |  by , August 1, 2015
I have always been very happy with the service we get from Hoffman tire, but this time after my oil was changed I had a big oil puddle on my garage floor. I did return my vehicle and Hoffman tire and they took care of the leak.
Recommended? Yes |  by , July 31, 2015
Best service received as promised
Recommended? Yes |  by , July 30, 2015
My family has been going here 26years. Best place ever
Recommended? Yes |  by , July 29, 2015
Service is great Will keep coming back.
Recommended? Yes |  by , July 27, 2015
eXCELLENT AND DID NOT HAVE TO WAIT LONG
Recommended? Yes |  by , July 27, 2015
Always friendly and credible service.. Have been a customer for over 15 years.
Recommended? Yes |  by , July 26, 2015
Always accomadating and excellent service
Recommended? Yes |  by , July 25, 2015
Always great service!
Recommended? Yes |  by , July 25, 2015
As always, Tim, Jonathan and the rest of the staff are awesome.
Recommended? Yes |  by , July 21, 2015
Outstanding service
Recommended? Yes |  by , July 20, 2015
Prices are too low.
Recommended? Yes |  by , July 20, 2015
Excellent service as usual!!
Recommended? Yes |  by , July 20, 2015
Best service experience I've ever had. They've got my business from here on out.
Recommended? Yes |  by , July 19, 2015
Best service ever received
Recommended? Yes |  by , July 16, 2015
I walk in and I'm greeted by name. Any additional services that are needed are actually needed and not a way for them to make some extra money. They are knowledgeable and willing to explain any situations or concerns. I ask for prices for additional services or required maintenance and they provide the information quickly. They give me every reason to return again and again.
Recommended? Yes |  by , July 16, 2015
A tire company you can trust!
Recommended? Yes |  by , July 13, 2015
As always, staff was pleasant, efficient, and thorough.
Recommended? Yes |  by , July 11, 2015
Always exceed in service integrity and knowledge in all encounters!
Recommended? Yes |  by , July 11, 2015
Everything went will.
Recommended? Yes |  by , July 8, 2015
Excellent service
Recommended? Yes |  by , July 6, 2015
As Always: Excellent Service
Recommended? Yes |  by , July 6, 2015
Always good service. Needed filter which I was glad they checked as I was heading out of town this weekend.
Recommended? Yes |  by , July 4, 2015
They are always 100% honest and provide excellent service and prices!
Recommended? Yes |  by , July 4, 2015
very professional and courteous. I would highly reccommend to others.
Recommended? Yes |  by , July 2, 2015
The service was great. I was taken care of professionally and quickly. The tire warranty was covered without question. Definitely will return to Hoffman Tire!
Recommended? Yes |  by , July 1, 2015
As always it's a pleasure to come to your shop. As a senior citizen, I have to be very careful with whom I take my Rav4 to because there are so many who would take advantage and I know I can trust & your staff, Thanks again for an awesome job and see you net time!!!
Recommended? Yes |  by , June 27, 2015
Service is always fast, friendly and at a fair price. In several years of dealing with Hoffman, we have never had to return one of our cars for a redo of any repair work for a small tune-up to a large overhaul.
Recommended? Yes |  by , June 26, 2015
I had an appointment and they took the car right away and were finished in less than an hour.
My daughter is now going to start taking her car for her service.
Recommended? Yes |  by , June 25, 2015
Got a oil change. Nice, professional and reasonable.
Recommended? Yes |  by , June 25, 2015
Pleasant waiting area - great bunch of guys! Right on schedule and very efficient.
I feel comfortable going to Hoffman Tire & Alignment - they are honest and great to work with.
Recommended? Yes |  by , June 24, 2015
Service excellent as always. They were about to fit me in with short notice and they prompt at getting me in & out in a reasonable time. the staff was pleasant and courteous to me and other customers. I enjoy dealing with Hoffman's as i feel i am treated well and I have sent several of my friends & co-workers the them--they have been just as satisfied.
Recommended? Yes |  by , June 24, 2015
They were able to squeeze me into the schedule on some unscheduled maintenance. Cost was low and quality of work was high.
Recommended? Yes |  by , June 24, 2015
Knowledgeable, professional, friendly. Worth every penny.
Recommended? Yes |  by , June 22, 2015
Great service.
Recommended? Yes |  by , June 20, 2015
Outstanding service
Jonathan and Chace area awesome
Thanks for the outstanding work and professional
Recommended? Yes |  by , June 20, 2015
Rich and his crew have always been excellent to work with! Been with Hoffman since late 70's
Recommended? Yes |  by , June 17, 2015
excellent professional service
Recommended? Yes |  by , June 13, 2015
Always pleasant, professional and timely..
Recommended? Yes |  by , June 12, 2015
Wonderful and friendly.
It was easy to make an appt and my van was done in a timely manner.
We love Hoffman!
Recommended? Yes |  by , June 10, 2015
outstanding service, we dropped the vehicle off requesting the vehicle repairs completed in a very short time and they made it happen. All personnel were very friendly and helpful
Recommended? Yes |  by , June 10, 2015
Hoffman is always up front on any charges. They do good work as well.
Recommended? Yes |  by , June 6, 2015
Excellent service. Glad I found you.
Recommended? Yes |  by , June 5, 2015
Very courteous.
Recommended? Yes |  by , June 5, 2015
Timely, courteous and trustworthy. Things that are rare and valuable in a mechanic.
Recommended? Yes |  by , June 5, 2015
Very good service!
Recommended? Yes |  by , May 31, 2015
Excellent service.
Recommended? Yes |  by , May 28, 2015
ALWAYS THE VERY BEST! FRIENDLY, PROFESSIONAL AND GET THE JOB DONE! THANK YOU!!
Recommended? Yes |  by , May 25, 2015
Everyone is very courteous and friendly and my repair was completely done
and done well.
Recommended? Yes |  by , May 24, 2015
As always they were kind and talk to me and not just at me. I was given choices and they delivered what the said at the price they stated.
Recommended? Yes |  by , May 23, 2015
I appreciate your service and attention to detail. I am here because you solved some tire issues for me last winter and charged me nothing. So if you want to know if that works , well, it does.
I look forward to seeing you the next time for my new tires. It is nice to make an appointment and not have to wait an hour like I did at the dealership. Keep up the good work.
Recommended? Yes |  by , May 20, 2015
Excellent customer service; quick and honest communication about needs of car
Recommended? Yes |  by , May 20, 2015
I thank you an alternative fix for a starting problem other than a starter . It's been starting great since with the new key egnition
Recommended? Yes |  by , May 19, 2015
I love bring my car here. It is very easy to make an appointment. When I arrive, they are ready to go. they are so polite and helpful. Mostly, I TRUST THEM!
Recommended? Yes |  by , May 19, 2015
They fit me in for service on the same day, even though the schedule was already full. I got in and out much faster than expected. Plus, their staff is very personable and down to earth
Recommended? Yes |  by , May 18, 2015
It was great, as always.
Recommended? Yes |  by , May 16, 2015
positive interaction.
solid service / good price / friendly service
Recommended? Yes |  by , May 16, 2015
Jonathon and the crew are outstanding every time!
Recommended? Yes |  by , May 15, 2015
Mr. R. Hoffman, Thank you always for your good honest reliable service!! You have the best staff. Thank you for helping Larry as well. We greatly appropriate it! I will always be back with my car. My family has been coming to you since 1977. Again, Thx.
Sincerely, Renae Watson
Recommended? Yes |  by , May 13, 2015
Booked my appointment on line. Arrived on time, got my service done (oil change) and was out the door in 45 minutes. Great service, friendly atmosphere and will be back if I have a problem.
Recommended? Yes |  by , May 13, 2015
Hoffen's has always done a great job on everything I have brought to them over the last 6 years. This time they finished the oil change and tire rotaiton very quickly on my Prius, even after I told them there was no hurry.
Recommended? Yes |  by , May 13, 2015
I am please with the service I received at Hoffman Tire & Alignment
Recommended? Yes |  by , May 10, 2015
Great Staff and friendly service!!
Recommended? Yes |  by , May 6, 2015
Very good service as usual. In and out in a very timely manner. Great job!
Recommended? Yes |  by , May 4, 2015
I was very pleased with my experience at the Hoffman Tire located in Fayetteville, Ga. I received a warm welcome when I arrived and was surprised that not only did the guys remember my car, they also remembered my name! "Hey Miss Renny! What can we do for you today? You have the Sentra, right?" Wow!
Later, after leaving my car, I received a phone call that not only had they diagnosed the problem with my vehicle, they found a less expensive route (as a waitress and full time student, I really appreciated that!) to take to fix it! When I received my car back, I noticed the gentleman that drove it around for me had even put the paper floor mats in to keep my (not so clean) carpet clean! (The gesture was unnecessary since they were already dirty, but I still thought it was sweet.)
All in all, I love this location and the guys who work here. I always receive courteous, professional service with personal touches that always put it over the top for me. I would like to give a special thank you to Jonathan and Chase! These gents really made it easy for me and explained everything in a "girl friendly" way so that I could understand what was going on. Thanks fellas! I'll be back soon to get that catalytic converter fixed!
Recommended? Yes |  by , May 4, 2015
Great service!! I will trust them with all my auto needs for now on!!!
Recommended? Yes |  by , May 3, 2015
Hoffman Tire and Alignment does excellent work and is a company you can trust to get the job done right.
Recommended? Yes |  by , May 1, 2015
Can't believe the recommendation to stop a hose leak was to replace the radiator. Also, concerning my Lincoln, I have taken it in twice to have two things done to it to fix the blinkers and charged money both times.
I get the hint; I'll find another mechanic.
Recommended? No |  by , April 30, 2015
As always excellent service. Wouldn't take my car anywhere else.
Recommended? Yes |  by , April 29, 2015
Exceptional
Recommended? Yes |  by , April 28, 2015
Great staff with super/efficient work accomplishment, very timely!!!
Recommended? Yes |  by , April 28, 2015
Tim and Jonathan were a pleasure to work with. The car was repaired in an appropriate manner and time frame, as well as, an additional issue was brought to our attention which could be have been costly in the future. Hoffman handle the new issue within the time allotted for the initial repairs.
An overall excellent experience.
Recommended? Yes |  by , April 27, 2015
Trusted and friendly service. Have used Hoffman for the past 15 years..
Recommended? Yes |  by , April 25, 2015
Once again I recieved excellent service and they walked through all of the information I needed to ensure I was comfortable in making a decision.
Recommended? Yes |  by , April 24, 2015
I was very impressed by the customer service and will highly recommend Hoffman to any locals looking for help with their repairs. The work on my car was done in a timely manner and the professionalism was outstanding.
Recommended? Yes |  by , April 24, 2015
Excellent customer service and knowledge
Recommended? Yes |  by , April 23, 2015
My battery went dead in the carpool line at school. After receiving a jump from a friend, I drove straight to Hoffman for a battery analysis. The results reflected bad cells, so a new one was installed. And since the old battery was purchased from Hoffman originally, I was given a $50 discount off the retail price. Not many dealerships I know would offer that kind of coverage on their aftermarket parts.
Recommended? Yes |  by , April 19, 2015
Great job as usual.
Recommended? Yes |  by , April 18, 2015
Pretty friendly - clean place - helpful - informative - overall an excellent experience
Recommended? Yes |  by , April 16, 2015
Always professional and do excellent work.
Recommended? Yes |  by , April 16, 2015
Hoffman has been a local business since before I moved to GA. I have used him exclusively for the last 27 years unless it wasn't something his shop handled. His pricing is comparable and often less than competitor's. The waiting room is clean and the staff is friendly. His appointments are timely and wait time is never longer than necessary. He's seen me through 5 vehicles both US and Foreign and is familiar with both. I've recomended him numerous times to friends many of which have also become long standing customers. I trust that the work he does keeps my vehicle and myself safe on the road.
Recommended? Yes |  by , April 15, 2015
No issues, good service, and a friendly honest staff. That's all I could ever ask for from an automotive place.
Recommended? Yes |  by , April 14, 2015
Great service
Recommended? Yes |  by , April 13, 2015
Trying not to be redundent, I have use Hoffman Tire and auto service since arriving back home to Ga. after being out of state nearly 23 years ! The service is Great, and the Costs are within in reason for todays prices for Good Service!
Recommended? Yes |  by , April 12, 2015
Excellent service. Very informative when it comes to my cars needs. Have used Hoffman for over 20 years. Highly recommend them!
Recommended? No |  by , April 11, 2015
Always helpful and efficient. Very pleased with staff and service!!!
Recommended? Yes |  by , April 8, 2015
Great service, great price!
Recommended? Yes |  by , April 7, 2015
Using Hoffman for over 10 years and never any issues that don't get immediately addressed. I tell my friends to use Hoffman and I will continue to use them as long as I live in the area.
Recommended? Yes |  by , April 4, 2015
Always friendly service!!
Recommended? Yes |  by , April 3, 2015
I have to say, my wife and I attempted to go back to our "hometown" dealership to work on our vehicles, but after being mistreated by them, we decided to go back to Hoffman even though we no longer live in Fayetteville. We have not regretted that decision. I appreciate their no-b.s. approach. They don't attempt to sell me repairs I don't need and they work hard to keep their prices competitive. Most importantly, they treat their customers with respect and avoid talking to me like I don't know the difference between a transmission and a lugnut. We will continue to do business with Hoffman, and we are proud to have them back as our preferred and only automobile repair shop.
Recommended? Yes |  by , March 31, 2015
Always reliable and they don't try to take advantage of you.
Recommended? Yes |  by , March 30, 2015
Great service as always.
Recommended? Yes |  by , March 29, 2015
Fine job - as always! Thanks!
Recommended? Yes |  by , March 23, 2015
Great service. In & out in a timely manner.I keep recommending your business to all my co-workers.
Recommended? Yes |  by , March 23, 2015
Honest appraisal of auto needs. Choices given to provide solution. Excellent customer service-I trust them explicitly!
Recommended? Yes |  by , March 22, 2015
Quick service at a fair price
Recommended? Yes |  by , March 22, 2015
Great service ...
Recommended? Yes |  by , March 20, 2015
Been using you Guys for nearly 3 years ! Short and simple ! You do Excellent work, and are fair in your pricing for the work you perform ! It's Good to be back Home after 22 years and finding out the South is still believing in Honesty and Integrity (some don't) and you get what you are paying for ! Keep up the Good Work ! Got 5 vehicles, and you take care of 4 of them.
Recommended? Yes |  by , March 17, 2015
Everyone treats me with respect when I go to have my car service. The staff is honest trustworthy and an expert in auto repair.
Fords service department told me my 2012 Mustang needed an alignment, transmission flush and a bunch of other repairs that totaled 599.00.. when I went to Hoffman's I was told I didn't anything but an oil change cabinet filter, air filter, tire rotation, and radiation flush and the total was so far under the 599 ford's servicemen quoted, I've made Hoffman 's my service repairman for like and I'm telling all my friends to go to Hoffman for all their service repairs.
Recommended? Yes |  by , March 14, 2015
Very good mechanics always friendly and appreciate your business
Recommended? Yes |  by , March 14, 2015
The work was done fast, at a fair price and in a professional manner.
Hoffman Tire has done all the maintenance on our two Toyota's for the past seven years and we have never had any reason to complain about service or price.
Recommended? Yes |  by , March 12, 2015
super, friendly, thorough service, as always
Recommended? Yes |  by , March 9, 2015
Good service done in a timely manner. Very polite personnel.
Recommended? Yes |  by , March 8, 2015
Excellent service, fair price!!
Recommended? Yes |  by , March 8, 2015
Hoffman got me in right away. The work was accomplished in the time estimated. I'm happy I can rely on them to service my Envoy. It is called peace of mind.
Recommended? Yes |  by , March 8, 2015
Full 100k tune up done thoroughly and in a timely manner - as always!
Recommended? Yes |  by , March 6, 2015
I needed a new car battery. Called ahead and made sure one was available or would be when I brought the car in. Got an appointment. Arrived for my appointment and my battery was changed out and was on my way within 30 minutes.
Recommended? Yes |  by , March 4, 2015
I've had my vehicle serviced at this shop several times. This service visit like others was great - responsive staff and quality work. Service exceeds expectations
Recommended? Yes |  by , March 2, 2015
very professional and thoughtful
Recommended? Yes |  by , February 28, 2015
Fabulous as usual.
Recommended? Yes |  by , February 26, 2015
The folks at Hoffman are so friendly and accommodating. They seem to appreciate my business. I feel loyal to them.
Recommended? Yes |  by , February 23, 2015
Always the best ! Would not go anywhere else!!!!
Recommended? Yes |  by , February 19, 2015
Again - excellent service, prompt and efficient! Folks are always pleasant, friendly and professional!
Recommended? Yes |  by , February 16, 2015
Great service and assistance. Thank you.
Recommended? Yes |  by , February 16, 2015
Amazingly friendly service. Very knowledgable.
Recommended? Yes |  by , February 14, 2015
From appointment for oil service to drive out, my experience with the Hoffman team was genuine and personable. It is apparent to my why this business has been a fixture in Fayetteville since 1976 and auto customers keep returning Thank you Rich and team for always delivering!
Recommended? Yes |  by , February 13, 2015
THANKS GUYS,
ONCE AGAIN GREAT SERVICE........SLATER.
Recommended? Yes |  by , February 12, 2015
Good as always.
Recommended? Yes |  by , February 12, 2015
service is great
Recommended? Yes |  by , February 9, 2015
Consistent quality service
Recommended? Yes |  by , February 9, 2015
My experience with Hoffman Tire has always been outstanding. Thank you.
Recommended? Yes |  by , February 9, 2015
Positive experience. My family and I have been taking our vehicles to Hoffman for years and years. I would not go any other place. These people are courteous, accommodating, and do a superior job. We are very fortunate to have this business in Fayetteville.
Recommended? Yes |  by , February 8, 2015
can always find an appointment that is conveince for us. THANKS FOR BEING HONEST AND GOOD TO US
Recommended? Yes |  by , February 7, 2015
Made my appointment on line and they got me right in. Did an
excellent job and during their inspection identified that my shocks on the front needed to be replaced on my next visit.
Jonathon and Chase are so very friendly and Tim makes sure everyone treats you right!!!
Mr. Hoffman should be very proud of the business he has built over the last 37 years.
Recommended? Yes |  by , February 6, 2015
I was very pleased with my visit on Monday February 2. Everyone is so pleasant and helpful. Besides all that, the tire was under warranty!
Recommended? Yes |  by , February 4, 2015
Great
Recommended? Yes |  by , February 4, 2015
Very professional and all work completed in a timely manner
Recommended? Yes |  by , February 3, 2015
Quick and fun not only do I take all my company vehicles there but also my personal ones. Thanks Rich and guys
Recommended? Yes |  by , February 2, 2015
Great customer service and knowledgable team that made my decision very easy and non stressful.
Recommended? Yes |  by , February 2, 2015
Always good customer service and reliable!
Recommended? Yes |  by , February 2, 2015
As always Rich and company provided excellent service.
Recommended? Yes |  by , February 1, 2015
I have been a satisfied customer for almost 40 years which is why I continue to return.
Recommended? Yes |  by , January 28, 2015
Very friendly customer service and the fastest tire change/purchase that I've ever had.
Recommended? Yes |  by , January 26, 2015
good and prompt service Hugh Thompson MD
Recommended? Yes |  by , January 26, 2015
good efficient, truthful service. also took care of the reason I was getting a tire low pressure light.
Recommended? Yes |  by , January 25, 2015
Always a great experience at Hoffman Tire.
Recommended? Yes |  by , January 25, 2015
Thank you for giving my new car an oil change with no appointment on a Thursday afternoon. I appreciate your friendly, professional staff and management.
Recommended? Yes |  by , January 23, 2015
Great job, as usually. Have been a customer for over 3 decades!
Recommended? Yes |  by , January 22, 2015
While I did have to make 2 trips to Fayetteville, Georgia from Birmingham, AL. Hoffman Tires went out of their way to repair our hybrid battery. Rich Hoffman lent me his own car so I could run errands one day that I was there. He then let me borrow his car to drive back to Birmingham since there still seemed to be a problem and it was the end of the day. 48 hours later, he drove my repaired car back to Birmingham and brought his car home. Excellent customer service, I don't know anyone now a days that will go out of their way to help a customer like Hoffman Tires and specifically Rich Hoffman did!!
Recommended? Yes |  by , January 21, 2015
I have been bringing my car's to Hoffman's since 1980. He is a great and honest person! <(~_~)>
Recommended? Yes |  by , January 20, 2015
Provides honest analysis of what needs to be done to keep my SUV running smoothly.
Recommended? Yes |  by , January 19, 2015
Excellent customer care and professionalism . Rich Hoffman help me resolve the aggravation of selecting a customer wheel for my jeep. The wheels look great and tires are a smooth ride.
Recommended? Yes |  by , January 19, 2015
I love their honesty when it comes to telling you what work may or may not be needed.
Recommended? Yes |  by , January 18, 2015
VERY PROFESSIONAL, AND FRIENDLY.. LOOK FORWARD TO VISITING THIS LOCATION AGAIN. THANKS FOR YOUR SERVICE, MS. SCOTT
Recommended? Yes |  by , January 16, 2015
I was greeted with a smile and received knowledgeable feedback from the office staff. Vehicle was repaired in a timely fashion and at a reasonable price.
Recommended? Yes |  by , January 15, 2015
Great customer service! On-time for appointments. Very honest and dependable.
Recommended? Yes |  by , January 12, 2015
Everyone is very friendly, helpful, and most of all trustworthy. :)
Recommended? Yes |  by , January 10, 2015
The people were friendly and helpful but they did my alignment with without talking to me about doing it. I only wanted the alignment check not the wheel alignment. Overall the experience was good.
Recommended? Yes |  by , January 10, 2015
Everyone was professional and polite.
It would be nice if you had coffee.
Recommended? Yes |  by , January 10, 2015
The experience was great, no long waiting, and they delivered what they promised over the phone!
Recommended? Yes |  by , January 8, 2015
EVERYTHING WAS HANDLED AS PROJECTED. THANKS
Recommended? No |  by , January 8, 2015
Hoffman tires, in my opinion, is the best automotive center. I have been a customer since 2001. The staff Tim ,Johnathan, and owner Rich have treated me with exceptional customer service. They are respectful, kind, accommodating and I don't feel like I am being taken advantaged of financially. Oh and the most important thing, they take care to do the automotive work right!!
Recommended? Yes |  by , January 7, 2015
As usual, I made my appointment on line for the oil change for my Saturn Vue. When I arrived at the appointment time, my car was in the bay being worked on within 10 minutes. Got my oil change, wheel rotation, etc. and was out within 45 minutes. Great service as usual.
Recommended? Yes |  by , January 6, 2015
I just needed my windshield wipers changed. They got it done in just 5 min. Great Service
Recommended? Yes |  by , January 6, 2015
They accommodated me even though it was close to a holiday and they were busy. They were pretty true to the repair estimate.Thank you for a great service!
Recommended? Yes |  by , January 3, 2015
Poor service which is unusual been a long time customer. Over inflated 3 tires by 11 pounds and 1 by 5. The one by 5 was patched hope it is not leaking. They could not tell me. No apology just sarcastic response of taking the gauge of the person who worked on my car and breaking it. Very disappointed. Lots of attitude that does not fit with my previous years of service there. Stuck with them for the remainder of the life of tires I bought a few months back.
Recommended? No |  by , December 30, 2014
Hoffman tire has serviced my vehicles for over 20 years. There were times during the past 20 years that we had as many as 5 vehicles to service. Numerous times I would get a quote from the dealer we purchased the vehicle from and would compare cost with Hoffman's. Not only would the price be significantly lower, the service and results were always better. Rich Hoffman is a hands on type person. Many times, he was the one that personally over saw the repair of my vehicle. He and his crew are honest, fair and professional. If you are looking for a service center that you can trust, go to Hoffmans. Lieutenant Colonel (retired) Phil Baker
Recommended? Yes |  by , December 29, 2014
My family and I have been using Hoffman Tire for several years now. They offer the best service and will actually talk to you about your car and what needs to be fixed. I find their prices reasonable and the men are cordial.
Recommended? Yes |  by , December 29, 2014
great service done on time and at a fair price
Recommended? Yes |  by , December 29, 2014
Work done right!
Recommended? Yes |  by , December 29, 2014
Hoffman Tire co Always delivers what they promise Plus Extra!! They are the greatest
Recommended? Yes |  by , December 28, 2014
Nice guys. Helpful and very fair
Recommended? Yes |  by , December 25, 2014
I came in after lunch on a short notice and was told they could not start on my vehicle until 4pm.
I told them I would like it sooner and they said they would try. Well they had it completed by 3:30pm and did a great job.
Recommended? Yes |  by , December 24, 2014
I had to take my 2009 Honda in for an alignment and the service was fast and professional. I had made an appointment and was in and out within an hour. I would recommend them based on my experience.
Recommended? Yes |  by , December 22, 2014
Very happy with the jobs performed. New tires, brakes, alignment, and headlight polishing. The only gripe I have is that during the alignment, the technician did not lock my steering wheel in place and now the steering wheel is a little off center when driving straight down the highway. Also, $35 charge for shop materials (which was 10% of the job cost, for shop towels and such is a little excessive and uncalled for. Which makes recommending Hoffman a little more difficult. But quality of work was fine.
Recommended? Yes |  by , December 21, 2014
The repair was done perfectly. The car runs almost as well as it did 150k ago. Nice to deal with a competent company & knowledgeable mechanics.
Recommended? Yes |  by , December 21, 2014
My repairs to the wheels went smoothly and fast.
Recommended? Yes |  by , December 20, 2014
Always a good experience knowing what I need done is done on time with no surprises and it's done correctly. Hoffman is my go to auto maintenance provider.
Recommended? Yes |  by , December 19, 2014
Hoffman Tire & Alugnment in Fsyettwville, GA us well above the norm for Excellence! With employees like Tim -a grand person who goes above all boundaries to help fix you car problems Quickly ... And Jonathon - another grand person who Alwats welcomes you and makes you feel important ... Of Course! This company is the Best!
Recommended? Yes |  by , December 19, 2014
have dealt with Hoffman over the years and found company to be honest, friendly and knowledgeable in products they use. greet you with a friendly smile and ready to handle
the situation. our special thanks for working with us on the CHEROKEE JEEP. THANK
SO MUCH.
Recommended? Yes |  by , December 16, 2014
My experience was awesome and I stopped going to the dealership for service...Hoffman is my new service provider.
Recommended? Yes |  by , December 15, 2014
Hoffman Tire & Alignment was very helpful. They were very courteous and knowledgeable. They provided the necessary information and gave me options. Once I chose the option I wanted, they did the work very quickly. I am very happy with their service.
Recommended? Yes |  by , December 14, 2014
Thanks for taking care the wife's little car promptly.
Recommended? Yes |  by , December 10, 2014
The service was very prompt and thorough. The staff was helpful and made sure they understood and took care of the issue. The price was very reasonable for the work that was done. They really went the extra mile to be sure that everything was right.
Recommended? Yes |  by , December 9, 2014
Great group of people, very easy to get both my cars in and service done quickly.
Recommended? Yes |  by , December 1, 2014
Identified what needed to be done which ended up costing us less
Recommended? Yes |  by , November 30, 2014
Hoffman is great to work with. They are extremely honest. I've been going there for years.
Recommended? Yes |  by , November 28, 2014
Oil change was done quickly and at the appointed time.
I like this short survey.
Recommended? Yes |  by , November 27, 2014
Everyone performed at their usual 150% efficiency!
Recommended? Yes |  by , November 24, 2014
Great place to get work done on your car.
Done the job right the first time. Nice waiting area
clean shop, knowledgeable certified technician's.
Recommended? Yes |  by , November 22, 2014
My experience with Hoffman was very good - prompt and friendly service, comfortable waiting room and knowledgeable service maqnager.
Recommended? Yes |  by , November 22, 2014
Work was done on time at a reasonable price!
Recommended? Yes |  by , November 18, 2014
We always have a positive experience at Hoffman.
Recommended? Yes |  by , November 18, 2014
jonathan was very helpful. the work was completed on time.
Recommended? Yes |  by , November 18, 2014
When I needed to get my tires replaced, I interviewed both Hoffman Tire and Kauffman Tire. Overall, I liked the results from Hoffman best, and so I went there.
Especially, I liked the following answers:
When I requested that stick-on balancing weights be used instead of hammer-on weights, the answer was, "Sure, no problem."
When I asked if I could take the old tires away with me, the answer was, "Sure, no problem."
When I asked if a non-marring lug nut wrench could be used for my car, the answer was, "Sure, no problem."
When I asked if my tires could be inflated to specified but non-standard pressures, the answer was, "Sure, no problem."
When I requested that my brakes and alignment be inspected, the answer was, "Sure, no problem."
In my book, "Yes" always wins over "No."
Recommended? Yes |  by , November 17, 2014
Great service and communication.
Recommended? Yes |  by , November 17, 2014
Thank you for your professional, knowledgeable staff. From start to finish it was an efficient experience.
Recommended? Yes |  by , November 17, 2014
very good and was ready when they said....rely on them to be
honest and do a good job....
Recommended? Yes |  by , November 15, 2014
Friendly, efficient, and knowledgeable! They treat both the customer and the customer's car with care.
Recommended? Yes |  by , November 15, 2014
Excellent service. Friendly atmosphere.
Recommended? Yes |  by , November 13, 2014
Good service and personable.
Recommended? Yes |  by , November 9, 2014
Rich and his team are class acts. You can trust what they tell you....they'll give you suggestions for preventative maintenance without trying to shove it down your throat. I've been doing business with Hoffman for years. I highly recommend them!
Recommended? Yes |  by , November 9, 2014
execelent service as always
Recommended? Yes |  by , November 8, 2014
Hoffman Tire & Alignment company is the Best in All departments - and Tim and Jonathon are on Top for their superb customer service!
Recommended? Yes |  by , November 8, 2014
They did a great job on my vehicle. I trust them with oil changes, tires and other work on all of my vehicles. Always A+.
Recommended? Yes |  by , November 7, 2014
It was a good experience, they know their trade very well.
Recommended? Yes |  by , November 7, 2014
We have taken our two cars to Hoffman's for several years and have always gotten fast, fair and friendly service.
Recommended? Yes |  by , November 6, 2014
Had to have a tractor tire repaired and Chase help me out. He does a great job and everything was great.
Dan Houghton
Recommended? Yes |  by , November 1, 2014
Always great service. Always honest answers. I drive 40 miles out of my way from Atlanta to have work done here. I can't say enough about Tim, Jonathan, and the rest of the staff. I'd go six stars if they let me.
Recommended? Yes |  by , October 30, 2014
I drove all the way from Birmingham to have my work done here. Mr. Hoffman was courteous and professional and made sure that I was well informed about all of my options prior to any work being performed. He even took me out for coffee while I was waiting for my car to be fixed.
The dealership quoted my hybrid repair work at $4,900 but Hoffman was able to fix my car for $2,000.00 I highly recommend this mechanic. A ++
Recommended? Yes |  by , October 27, 2014
I have been taking my car her for over 15 years! Would not go anywhere else, They are always so nice and helpful! Rich has even taken me to work when I had to leave my car! They are the best!!
Recommended? Yes |  by , October 22, 2014
Great Service.
Did everything requested and was ready on time....
Had an issue getting my spare tire released and they put several techs on the job and were able to get in resolved.
Recommended? Yes |  by , October 22, 2014
Always a pleasure to do business with such pleasant folks.
Recommended? Yes |  by , October 19, 2014
I set up my appointment on line with ease. When I arrived, all I had to do was give my keys and my coupons I had printed out and sit back. My care was promptly put in a bay and the oil change proceeded. Since they also check more than oil but do safety checks, it was determined I needed new front brake pads. Jonathan came in and explained what the problem was and asked me what I wished to do. I told him to put new brake pads on and he did. Got my car, used my coupon and paid my bill and was out the door in about 1 hour. I trust Hoffman employees and I trust the maintenance and safety of my car to them. That is why I have been a customer since the 1980s.
Recommended? Yes |  by , October 17, 2014
Fine service and follow up
Recommended? Yes |  by , October 17, 2014
very helpful and knowledgeable
Recommended? Yes |  by , October 15, 2014
Waiting room is clean & comfortable. Staff is friendly, helpful, & polite. We always use Hoffman.
Recommended? Yes |  by , October 12, 2014
Got in right on time and the service and inspection were completed in less then 30 minutes. Love this place!!!!!!!!!
Recommended? Yes |  by , October 12, 2014
I had to change my appointment time and that was no problem. Car was taken in very fast and the time to complete the service was very good. KIA recommends the oil be changed every 5,000 miles, and I believe that the sticker you put on the windshield to remind me of the mileage change is for less than that amount.
Recommended? Yes |  by , October 11, 2014
YESTERDAYS SERVICE WAS TERRIBLE. DROPPED OFF CAR AT 9:00. HAD APPOINTMENT AT 9. RETURNED TO PICK UP AT 11:15, AND IT HAD NOT BEEN TOUCHED. NOT THE NORM , BUT THIS WAS UNEXCUSABLE!
Recommended? No |  by , October 11, 2014
As a women I really appreciate the way this group treats you!!!!! Made my appointment on line and when I arrived my car was immediately worked on to complete the scheduled maintenance and also was given a complete inspection. No other issues were identified and so with in 30 minutes I was back on my way. Working with a locally owned company certainly makes a big difference!!!!
Linda Grot
Recommended? Yes |  by , October 5, 2014
The staff at Hoffman tire is totally customer satisfaction oriented and prove to be the best service provider I have had the pleasure of being a dedicated customer of. They make it apparent that the customer is number 1 and their goal is to ensure you receive what you ask for by providing a product second to none!!!!! I have been a dedicated customer for 12 plus years and will continue to depend on Hoffman tire to provide my auto service needs as well as recommend them to others.
Recommended? Yes |  by , October 3, 2014
Mr Hoffman,

I wanted to thank you for the great customer service last Saturday morning. I apologize for the issue that I caused by making the appointment the way I did (online) instead of calling, but I appreciate very much that you accommodated us and expedited getting the tires in stock.

As I mentioned that morning, I had received word that my father had passed away on Friday night and we decided to keep our appointment for the tires before going home to Alabama. Your gracious attitude and professional staff kept our trip delay to a minimum and that will not be soon forgotten.

Please pass my appreciation to your awesome staff.
Recommended? Yes |  by (Fayetteville, GA), October 2, 2014
I always go to Hoffman for my car service needs. Clean, courteous, timely, and informative. I have not had any negative experiences with Hoffman. They have cared for my Cadillac ever since my warranty expired in 2010.
I would definitely recommend them to others.
Recommended? Yes |  by , October 2, 2014
I did not have an appointment and the guys (Jon & Tim) worked me in and got me out in a hurry. As always the work performed was excellent.
Recommended? Yes |  by , September 29, 2014
Great service.
Recommended? Yes |  by , September 29, 2014
Trustworthy and honest as usual.
Recommended? Yes |  by , September 28, 2014
Friendly, professional atmosphere. Most satisfied. Highly recommend